Operations Associate | Scrabble & Jigsaw
Job Description
Operations & Analytics Associate
Company Overview
hydRo 3 65 is the official electrolyte drink brand backed by Rohit Sharma — one of cricket's greatest players. Built for anyone who competes, trains, and refuses to slow down, we have just launched with a mission to become the #1 sports hydration brand in India. As an early-stage startup, we operate at a fast pace where every team member has a significant impact on our growth and success.
Job Summary
The Operations & Analytics Associate will play a crucial role in scaling our e-commerce and quick-commerce channels. This position involves managing vital operational workflows and utilizing data to make informed decisions that drive our growth efforts.
Responsibilities
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E-Commerce & Quick-Commerce Operations
- Own day-to-day operations across e-commerce platforms, including Amazon, Flipkart, Blinkit, Swiggy Instamart, and Zepto.
- Serve as the primary point of contact with our third-party logistics (3PL) partner, managing inventory and resolving fulfillment issues to meet service level agreements (SLAs).
- Collaborate with platform account managers and internal teams to ensure catalog accuracy, healthy inventory, and optimized listings.
- Identify and troubleshoot operational bottlenecks proactively.
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Analytics & Reporting
- Build, maintain, and update Key Performance Indicator (KPI) dashboards to track channel-level performance metrics such as revenue, sell-through rates, returns, and fill rates.
- Prepare weekly and monthly operations reports for the leadership team.
- Analyze data to spot trends and come prepared with insights for meetings.
- Support demand forecasting and assist with inventory planning efforts.
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Cross-Functional Collaboration
- Collaborate with the CXO team to align operational readiness with campaign calendars and product launches.
- Act as a reliable link between external partners and internal stakeholders, ensuring clear communication and prompt responses.
Qualifications
- Education: Graduate in Business, Commerce, Economics, Engineering, or related field; MBA is a plus but not required.
- Experience: 2–5 years of relevant experience in e-commerce operations, supply chain, logistics, or analytics, preferably within a Direct-to-Consumer (D2C) brand or FMCG startup.
- Technical Skills: Proficiency in Excel/Google Sheets is essential; familiarity with analytics tools like Looker, Power BI, or Tableau is advantageous.
- Soft Skills: Detail-oriented, organized, proactive, and enthusiastic about working in a startup environment where visibility and personal growth are prioritized.
Preferred Skills
- Experience in demand forecasting and inventory planning.
- Familiarity with e-commerce platforms and logistics operations.
Experience
Candidates should possess 2–5 years of relevant experience in e-commerce operations, supply chain management, or analytics.
Environment
This is a full-time position based in Lower Parel, Mumbai, India. The work environment is dynamic and suited for individuals who thrive in a startup setting.
Salary
Competitive compensation, commensurate with experience.
Growth Opportunities
Joining hydRo 3 65 provides a unique opportunity to be at the forefront of building a leading consumer brand from the ground up, with potential for significant personal and career growth as the company expands.
Benefits
- Direct access to mentorship from a dedicated founding team.
- Opportunity to own crucial functions early in the company's lifecycle.
- Work on an exciting brand with notable recognition.
