Own the end-to-end pre-sales funnel — from first contact to sales handoff

Manage and train in-house + outsourced pre-sales team to drive conversions

Build and manage innovative touch-points and journeys (AI + human calling, email, text) and CRM systems for speed and conversion

Work closely with growth and sales to refine targets, journeys, and outcomes"

Sales mindset - drives lead-to-visit conversions owning the presales funnel.

Comfortable working with tech/product - to build, improve, and scale tools like CRM, AI calling, and chatbots.

Team & CX focus - leads callers and ensures every customer gets quick, high-quality service.

Data-driven - tracks conversion metrics and works with sales and growth to improve results."