Exit Process Coordinator

Job Summary

The Exit Process Coordinator will manage all aspects of the employee exit process within the organization. This role is crucial in ensuring that exit procedures are followed efficiently and in compliance with company policies and statutory requirements. The coordinator will liaise with various stakeholders to ensure a smooth transition for employees leaving the organization, capture valuable feedback, and maintain documentation for governance purposes.

Responsibilities

• Exit Process Management: Act as the single point of contact (SPOC) for all employee exits and monitor exit timelines while escalating any delays to relevant stakeholders.
• Stakeholder Coordination: Liaise with HR Business Partners (HRBPs), managers, payroll, IT, admin, and other functions to ensure completion of all exit-related activities.
• Compliance & Governance: Ensure adherence to exit policies, timelines, and statutory requirements; track pending clearances (IT assets, ID cards, access cards, etc.); maintain accurate documentation for audits and governance checks.
• Exit Sessions: Conduct exit sessions for resigned employees and capture insights on employee experiences and feedback.
• Final Settlement & Documentation: Track final settlement closures and issue exit letters as per the process.
• Reporting & Analytics: Maintain exit trackers and dashboards to monitor trends and identify areas for improvement.
• Query Management: Ensure timely resolution of queries received from current and ex-employees in coordination with relevant teams.

Qualifications

• Education: Graduate or Post-Graduate degree in Human Resources or a related field.
• Experience: 1-4 years of experience in HR operations or employee lifecycle management preferred; experience in exit management or HR compliance will be an advantage.

Preferred Skills

• Strong coordination and stakeholder management
• Proficiency in MS Excel
• Attention to detail and process-oriented mindset
• Effective communication and problem-solving skills
• Ability to handle sensitive employee situations with empathy and professionalism

Experience

• 1-4 years of experience in relevant HR operations or employee lifecycle management.