DEMAND PLANNING & S&OP MANAGER

Company Overview

Information about the company has not been specified.

Job Summary

The Demand Planning & S&OP Manager will own the demand-supply heartbeat of the brand, determining weekly production, procurement, stocking, and re-routing decisions as actuals diverge from the plan. This role is critical in a category characterized by short shelf life and high channel volatility, where the conversion of data into operating decisions influences margin, fill rate, and product freshness.

Responsibilities

• Forecasting and Demand Sensing:

  • Own the rolling 12-week SKU-city-platform forecast, incorporating base demand, promotional lift, and new product development (NPD) ramp, recalibrated weekly.
  • Analyze daily sell-through data from various platforms (e.g., Blinkit, Zepto, Instamart, Amazon) to make necessary order adjustments.
  • Manage SKU phase-in and phase-out processes to prevent expiry write-offs during transitions.
  • Build promotional and event lift models, aligning them with commercial calendars.
  • Track and improve forecast accuracy and bias at SKU-city-channel level.

• S&OP Process Leadership:

  • Execute monthly executive S&OP and weekly demand-supply meetings, defining agendas and decision rights.
  • Foster consensus among Commercial, NPD, Procurement, Operations, and Finance on a unified plan.
  • Manage channel allocation logic during supply constraints to prioritize SKUs, cities, and platforms.

• Supply Translation and Capacity Planning:

  • Convert forecasts into actionable signals for long-lead raw materials and responsive finished goods production.
  • Coordinate with Capacity Management Units (CMUs) on capacity reservation and production scheduling.
  • Establish and maintain inventory norms at all operational nodes.

• Data, Dashboards, and Partnership:

  • Maintain a central inventory ledger refreshed daily for accurate business decision-making.
  • Develop executive dashboards focusing on demand-supply KPIs, inventory health, and performance metrics.
  • Collaborate with Finance and Marketing on planning, targets, and promotional calendars.

• Exception Management and Continuous Improvement:

  • Identify early signs of stockouts, overstocks, and other issues, leading corrective actions within weekly meetings.
  • Continuously recalibrate growth uplift, seasonality indices, and base demand throughout the S&OP cycle.
  • Transition from spreadsheet-based planning to a dedicated planning tool for scalable solutions.

Qualifications

• 4-6 years of experience in demand planning, supply chain analytics, or S&OP, preferably in Fast-Moving Consumer Goods (CPG), food, beverages, or Direct-to-Consumer (D2C) industries.
• Demonstrated success in building forecasting models from scratch in fast-growth environments.
• Strong proficiency in Excel and Google Sheets; familiarity with Looker, Metabase, or comparable Business Intelligence (BI) tools is advantageous.
• Experience with quick-commerce platforms (e.g., Blinkit, Zepto, Instamart) is strongly preferred.
• Ability to work with complex launch-stage data and make informed demand-supply decisions.

Preferred Skills

• Strong analytical mindset with a capability to discern signals from noise.
• Experience in project management with a disciplined approach that avoids bureaucracy.
• Adeptness in cross-functional collaboration across various teams.

Experience

• 4-6 years of relevant experience in demand planning, supply chain management, or S&OP, particularly in CPG or e-commerce sectors.

Environment

Specific work setting, location, or physical conditions have not been specified.

Salary

Salary information has not been provided.

Growth Opportunities

Potential career advancement opportunities within the company have not been specified.

Benefits

Details about offered benefits have not been provided.