Head- Jewellery Consultant | Scrabble

Posted on November 24, 2023

Job Description

Lead and mentor a team of Jewellery Consultants, providing guidance, training, and support to drive individual and team success.
Consult potential customers online to effectively communicate the features and benefits of True Diamond's lab-grown diamond jewellery.
Close sales by delivering a compelling value proposition and addressing customer inquiries and concerns with expertise and professionalism.
Develop and maintain strong rapport with high-spending customers, providing personalized service to ensure customer satisfaction and loyalty.
Collaborate with the sales and marketing teams to develop strategies for reaching and engaging potential customers, as well as contribute to the overall success of the True Diamond brand.
Stay informed on industry trends, product knowledge, and market developments to effectively consult and advice customers.
Set and track sales targets for the team, ensuring that individual and team objectives are met or exceeded.