AVP Finance Operations- Giva | Scrabble

Posted on February 2, 2024

Job Description

Responsibilities:
Defining & designing processes

 Define the processes across different functions of Finance covering AR/AP/EBO/Marketplace/SIS
 Identify gaps in processes in terms of SLA/risks/leakages/control. Accordingly, recommend improvements & areas of automation.
 Set-up SOPs and socialise with different stakeholders (internal & external)
 Learn from industry peers about best practices and recommend/plan for implementation

EBO management:

 Liaise with various internal teams such as Projects, EBO operations, treasury, finance, auditors and others for EBO related processes
 Communicate with Landlords, project vendors
 Maintain all data relating to EBO fixed assets, including tracking projects, CWIP, capitalization,

depreciation, sale of assets etc.
 Track deposit to inventory ratio for FOCO stores and identify areas of risks needing attention.
 Perform monthly margin calculation for stores and reconciliation with payments/deposits
 Define New Store opening (NSO) process from a finance perspective and ensure compliance

to such agreed NSO checklists/process.
 Monthly Management reporting

Revenue and Account Receivable:

 Prepare and track 3 way reports for tracking Ordering/Collections/Invoicing across channels
 Prepare and review daily/weekly/monthly reconciliations depending upon channel
 Follow-up with external parties like Marketplace platforms, SIS partners, EBO, PGs & Banks for

gaps in reconciliations and closure of open points.
 Build relationships with Banks & PGs to drive a better costs of collection
 Track and review potential exception reports (e.g Ordered but invoiced, duplicate invoice)

 Track and process timely customer refunds in a timely and accurate manner.
 Ensure completeness in invoicing across platforms and acting as one of checkers for correct

revenue accounting.
 Work collaboratively with PG partners to explore opportunities for partnerships on our

platforms which can help elevate customer experience wrt to payment process/mechanisms Accounts Payable & Vendor management:

 Define a clear PO/PR process linked to GRN across different segments of payables (Inventory, Opex, Store running, Capex)
 Maintain and adhere to a payment register to segregate and identify recurring/non-recurring and capex payments
 Identify and monitor any deduction wrt to damages, penalty, QC failure needed before payment preparation.
 Ensure accurate and timely payment are done as per the agreed terms.
 Ensure adherence to the approval mechanism set in place for all payments.
 Work closely with vendors to establish a strong relationship.
 Ensure the correct TDS deduction.
 Ensure monthly reconciliation of GST inputs with vendor GLs. Identify gaps and issues and

work with vendors on closure. KPI driven Performance dashboards:

 Prepare and publish different performance dashboards relevant to the respective sub- functions.
 Performance dashboards should include but not be limited to:

o Channel wise collection reconciliation matrix o Channel wise open items reports
o AR/Invoicing exception reporting

o Refund SLA reports
o Payment processing SLA report o AP exception report

Team Leadership

 Mentor and train team members on a time-to-time basis to update on processes, policies and best practices.
 Drive a disciplined and timeline - based approach across the team
 Identify and groom leaders within the team
 Identify and recommend training needs of the team
 Team should have less than 5% voluntary attrition

Qualifications:

 MBA (Finance)/ Chartered Accountant with an experience of 15yrs+
 Proven experience in an Operations finance role, omni-channel retail experience preferred.
 5+ yrs Experience of managing large team (10+)
 Excellent communication skills.
 Proficient in managing large & complicated data sets.
 Expert user in MS-Office (Excel, Access etc)

 Ability to work collaboratively in a cross-functional environment. Key Competencies: