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Product Lead | Scrabble & Jigsaw

full-time
Posted on May 11, 2026

Job Description

Product Lead

Company Overview

It is a leader in the education-finttech space, dedicated to transforming the financial services landscape within educational institutions. Our innovative platform operates across three business lines: EMI (Lending), SaaS, and Payments, focusing on enhancing user experiences and driving digital transformation in education financing.

Job Summary

We are seeking an experienced Product Leadto drive the evolution of the company's platform across our three business lines. This role demands a product-focused professional who can enhance user experiences across our institution network, optimize payment and lending flows, and build scalable product systems. You will own key product initiatives that directly impact platform adoption, transaction growth, and customer satisfaction.

Responsibilities

  • Product Development & Execution:

    • Optimize the end-to-end parent journey from fee discovery to EMI completion, ensuring transparency and ease of use.
    • Design product features that increase value for educational institutions, including better reporting dashboards, reconciliation tools, and fee collection analytics.
    • Build and refine routing logic across multiple Payment Aggregators to maximize success rates, minimize costs, and deliver education-specific payment experiences.
    • Work with banking and Non-Banking Financial Company (NBFC) partners to streamline loan origination processes and improve underwriting experiences.
    • Collaborate with engineering teams to build scalable systems, optimize payment processing, and ensure platform reliability at growing transaction volumes.
    • Translate Reserve Bank of India (RBI) guidelines into compliant product flows and user interfaces.
  • Performance Optimization:

    • Monitor and optimize key product metrics including EMI adoption rates, payment success ratios, and user engagement across the platform.
    • Continuously refine product offerings based on institutional feedback, parent behavior data, and market research to strengthen competitive positioning.

Qualifications

  • Technical & Analytical Skills:

    • Strong analytical capabilities with experience using data to drive product decisions and optimize user funnels.
    • API and integration experience with payment gateways, banking systems, and third-party financial services.
    • User research and design thinking expertise to create intuitive experiences for diverse user segments.
  • Domain Knowledge (preferred but not mandatory):

    • Prior fintech experience across lending/EMI, payments/orchestration, or B2B SaaS for regulated industries.
    • Financial services background with understanding of EMI products, payment processing, and regulatory compliance (RBI, National Payments Corporation of India [NPCI] guidelines).
    • 5-8 years of experience in product management.
    • B2B platform experience with multi-sided marketplace or embedded finance products preferred.

Preferred Skills

  • Strong communication and collaboration skills.
  • Ability to work independently and drive projects proactively.
  • Familiarity with the latest trends in financial technology and education sectors.

Experience

  • A minimum of 5-8 years of experience in product management within relevant industries.

Environment

  • This role operates in a dynamic environment that values product excellence, data-driven decision making, and customer-centric innovation.

Salary

Salary details are not specified.

Growth Opportunities

You will play a pivotal role in scaling India's leading education-fintech platform, directly impacting product strategy and market expansion with the autonomy to drive innovation across all three business lines.

Benefits

  • [Company Name] offers a dynamic environment that values collaboration, professional growth, and innovative thinking, although specific benefits have not been detailed.
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