Manager - People Operations (Backend) | Scrabble & Jigsaw

Posted on April 23, 2024

Job Description

<div>Manager, People Operations (Backend) Human Resources About Groww We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customersʼ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. Are you as passionate about defying conventions and creating something extraordinary as we are? Letʼs chat. Our Vision Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians. Our Values Our culture enables us to be what we are — Indiaʼs fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves. The values that form our foundation are: • Radical customer centricity • Ownership-driven culture • Keeping everything simple • Long-term thinking • Complete transparency</div> <div>Expertise & Qualification Your role... • People Operations (Backend) role is a hands-on role which involves managing and optimizing the backend processes and systems related to HR operations within an organization • Obsessed with providing positive employee experience • Oriented towards digital transformation / automation • identifying trends, and providing insights to support decision-making and process improvements What you are responsible for... (include but not limited to) • End-to-end HRMS Tool Operations • Responsible for accuracy of employee data • Ensuring compliance with labor laws, regulations, company policies, maintaining documentation for audits • Managing internal and external HR audits • Drive standardization and create SOPs • Overseeing contract staffing operations • Collaborating with procurement for PR, PO and vendor management • Responsible for HR vendor agreements • Inventory management (onboarding kits, anniversary celebrations...) • Manage the administrative aspects of benefits Reimbursements, Relocation, Child Care, Letters, BGV... • Responsible to maintain and implement HR policies • Analyze data and generate HR reports • Set objectives for People Operations (Backend) team and track progress • Manage metrics, escalations, Proactively identify and drive continuous improvements with processes What we’re looking for... • Education: Degree in HR / Business administration • Experience: About 8 to 10 years with proven track record • Technical Skills - Proficiency in HRIS/HRMS systems - Strong analytical skills with a focus on process improvement and data-driven</div> <div>decision-making - Preferable - Certification in labour laws - Strong organizational and multitasking capabilities • Behavioral Skills - High on energy - Articulate and clear communication - written and verbal - Attention to details - Proactive in solving problems - Taking things to closure • People Skills - Build genuine relationships facilitating positive working relationship</div> <div>Be a mentor to the team members - Demonstrates team comes first attitude - Open and transparent Mode of working, Office Work location, Bangalore</div>