Digital mandate for paid marketing brand campaigns with complete ownership of brand digital marketing budget.
Plan integrated brand campaigns and develop effective digital strategies and monitor the results of the same.
Build a strong Digital Marketing strategy to help brands reach their target audience at scale to deliver growth at optimum costs
Lead the planning, development, and execution of comprehensive digital media strategies to Drive customer acquisition, engagement, and retention.
Collaborate with creative, content, and e-commerce teams to align messaging and campaigns with business goals.
Measure, optimise and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs)
Oversee paid media campaigns (search, GMB, social, display, programmatic) to optimize ROI and reach target audiences effectively.
Performance Analytics & Reporting:
Use Google Analytics and other digital marketing tools to analyze the performance of campaigns and drive data-driven decisions.
Monitor and report key performance metrics(time spto inform future strategies.
Implement A/B testing and optimization initiatives to improve campaign effectiveness.
Store Traffic & Retail Growth (COCO & FOCO)
Build and run hyperlocal media plans (Google PMax for store goals, Local campaigns, Meta reach/lead, Maps & call-driving formats) to increase store visits, calls, and direction clicks per outlet.
Own Google Business Profile hygiene & growth (posts, offers, photos, Q&A), ensure correct NAP, categories, UTM tracking, and weekly ranking uplift for “near me” queries.
Plan store event bursts (openings, weekends, influencer drop-ins) with precise geo-fencing and retail co-op budgets; align with OOH/BTL for last-mile impact.
Partner with Retail Ops to translate demand into staffing, slotting, and offer readiness; publish a weekly store traffic scorecard (footfall, CVR, ASP).
Reviews & Reputation (COCO & FOCO)
Own a Reviews Playbook: post-purchase journeys (WhatsApp/SMS/email) to request reviews, smart deep-links to GBP, and in-store QR prompts.
Drive rating uplift and review velocity per store with monthly targets; ensure <24h response SLAs to reviews and coordinated service escalations with CX.
Report store-wise league tables—rating, new reviews, response time—and run monthly review sprints with retail partners
Identify trends and insights and optimize budget and plans based on the insights. Identify and lead test & learns and growth strategies with sound logic and clearly defined recommendation across all digital platforms.
Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Manage external agency / partner relationships.
Work closely with digital media agencies to manage campaigns, performance, and budgets.
Ensure clear communication and coordination between internal teams and external partners.
Collaborate with performance marketing teams to & ensure social campaigns impact the customer funnels
UI/UX Improvements: Collaborate with development and design teams to refine UI/UX across digital platforms, ensuring an intuitive and seamless customer experience.
Critical Requirement –
Strong expertise in digital media buying and ad placements, with hands-on experience managing campaigns across Meta, Google, and related platforms.
Develop and implement robust measurement and optimization strategies for all brand digital efforts, including ADH, Marketing Mix Modeling, Multi-Touch Attribution, and Lift studies.
Lead the Marketing-Tech roadmap, working closely with CX, CRM, IT teams and external parties to drive seamless integration