Warehouse Incharge

Company Overview

The Pant Project is building a category-defining menswear brand across Direct-to-Consumer (D2C), marketplaces, and offline retail. Over the last few years, we have scaled rapidly through strong product-market fit, operational excellence, and relentless execution. We are now entering the next phase of scale post-Series B, where every layer of the business, including warehouse operations, becomes a critical strategic advantage.

Job Summary

We are looking for a detail-oriented, ownership-driven Warehouse Incharge to manage end-to-end warehouse operations from inbound processes to last-mile dispatch handover. This role demands an individual who prioritizes accuracy, speed, and accountability while taking personal ownership of every order and resolving discrepancies effectively.

Responsibilities

• Inbound & Inventory Management

  • Receive and verify incoming inventory against purchase orders and invoices.
  • Perform quality checks, tagging, and purchase order (PO) creation in the Warehouse Management System (WMS).
  • Manage the put-away of goods into designated bins with accurate bin mapping.
  • Conduct regular cycle counts and reconcile inventory discrepancies.
  • Maintain accurate inventory records and resolve stock mismatches.

• Outbound & Dispatch Operations

  • Supervise picking, packing, invoicing, and dispatch processes.
  • Ensure timely shipments in line with customer and marketplace turnaround times (TATs).
  • Monitor courier pickups, generate shipping labels, and manage dispatch handovers.
  • Handle undelivered shipments and Return to Origin (RTO) cases in coordination with customer service.
  • Maintain daily dispatch reports and shipping logs.

• Order Management

  • Process orders from platforms such as Myntra, Nykaa, Cred, and our brand website.
  • Execute orders based on platform-specific cut-off times and Service Level Agreements (SLAs).
  • Reconcile daily orders—processed, pending, and cancelled—and resolve discrepancies.
  • Coordinate with internal teams to ensure seamless order fulfilment.

Qualifications

• Must Have
  • 4–8 years of experience in e-commerce warehouse operations.
  • Strong, hands-on understanding of end-to-end warehouse workflows.
  • Experience handling B2C orders and marketplace SLAs at scale.
  • Proficiency in Excel with a keen eye for detail and data accuracy.
  • Familiarity with Warehouse Management Systems (WMS) and Order Management Systems (OMS).
  • Hands-on experience with Increff WMS is mandatory.
  • Strong communication and cross-functional coordination skills.

Preferred Skills

• Experience in inventory management and logistics optimization.
• Knowledge of supply chain management principles.
• Familiarity with data analysis and report generation tools.

Experience

• 4–8 years of relevant experience in warehouse operations, particularly in e-commerce settings.

Environment

• The role is based in Bangalore (Nelmangla) within a warehouse setting, involving physical activities related to inventory and dispatch management.

Salary

• Not specified.

Growth Opportunities

• Potential for career advancement as the company scales further and expands its warehouse operations.

Benefits

• Not specified.