Head - Sales Operations | Scrabble & Jigsaw

Posted on January 22, 2024

Job Description

Role: Head of Sales Operations Reporting To: Chief Operating Officer (COO) Location: Chennai Key Responsibilities: Sales Process and Product Compliance: ● Ensure rigorous compliance with sales processes and product standards. ● Co-own and execute strategies to ensure product compliance with industry regulations. Market Share Ownership: ● Collaborate with cross-functional teams to co-own and deliver market share targets. ● Monitor and analyze overall Week-over-Week (WoW) market share performance. Wastage Optimization: ● Drive initiatives to achieve optimal wastage numbers in collaboration with relevant teams. ● Implement measures to minimize downstream wastage in operations. Asset Sanctity: ● Oversee and ensure the sanctity of assets involved in sales operations. ● Implement and enforce protocols to safeguard company assets. Process and Product Compliance Rates: ● Establish and monitor process compliance rates. ● Evaluate and enhance product compliance rates through continuous improvement initiatives. Operational Excellence: ● Implement best practices for efficient and effective sales operations. Qualifications: ● Experience: Proven background in process and business excellence, preferably from a consulting background. ● Total Experience of 10 to 15 years. ● Industry Exposure: Strong experience in operations-intensive industries such as Logistics, FoodTech, Ridesharing, or E-commerce. ● Knowledge: Working knowledge of Tamil is essential, given the focus on Tamil Nadu markets in the next 12 months. ● Execution Skills: Pure ops and execution-focused individuals with a track record of delivering results. Role: Head of Sales Operations Reporting To: Chief Operating Officer (COO) Location: Chennai Key Responsibilities: Sales Process and Product Compliance: ● Ensure rigorous compliance with sales processes and product standards. ● Co-own and execute strategies to ensure product compliance with industry regulations. Market Share Ownership: ● Collaborate with cross-functional teams to co-own and deliver market share targets. ● Monitor and analyze overall Week-over-Week (WoW) market share performance. Wastage Optimization: ● Drive initiatives to achieve optimal wastage numbers in collaboration with relevant teams. ● Implement measures to minimize downstream wastage in operations. Asset Sanctity: ● Oversee and ensure the sanctity of assets involved in sales operations. ● Implement and enforce protocols to safeguard company assets. Process and Product Compliance Rates: ● Establish and monitor process compliance rates. ● Evaluate and enhance product compliance rates through continuous improvement initiatives. Operational Excellence: ● Implement best practices for efficient and effective sales operations. Qualifications: ● Experience: Proven background in process and business excellence, preferably from a consulting background. ● Total Experience of 10 to 15 years. ● Industry Exposure: Strong experience in operations-intensive industries such as Logistics, FoodTech, Ridesharing, or E-commerce. ● Knowledge: Working knowledge of Tamil is essential, given the focus on Tamil Nadu markets in the next 12 months. ● Execution Skills: Pure ops and execution-focused individuals with a track record of delivering results.

Job Description