Responsibilities

• Understand and qualify customer goals, and effectively articulate the organization’s ability to meet these objectives.

• Gain and maintain a deep understanding of customers' technical architecture and overall environment.

• Collaborate with Account Executives to build and adapt sales strategies for successful engagement with global enterprises.

• Support various sales stages, including product demonstrations, Proof of Concept (POC) presentations, RFP responses, and business justifications in a technical pre-sales capacity.

• Ensure the success of customer POCs through effective planning, execution, and management of defined success criteria.

• Represent customer interests by distilling feedback and insights to cross-functional teams including Product Management, Engineering, Marketing, and Sales.

• Maintain awareness of the internal product roadmap and new feature developments; communicate these effectively to customers and share their feedback with internal teams.

• Drive improvements in Sales Engineering processes and best practices.

• Continuously learn and stay updated on industry trends, especially in integration and data management.

Requirements

• Minimum 9+ years of experience in Presales or Solution Consulting roles.

• Strong listening skills with the ability to understand and address customer challenges.

• Proven team player with excellent collaboration and interpersonal skills.

• High intellectual curiosity with a passion for continuous learning and growth.

• Experience working with complex sales cycles and collaborating closely with sophisticated Pre-sales or Sales Engineering teams.

• Strong product solutioning capabilities with hands-on experience in SaaS platform integration.

• Exceptional written, verbal, and presentation skills, along with strong follow-up capabilities.

• Domain knowledge in two or more of the following areas: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even basic HTML).

• Proven ability to influence and improve Sales Engineering or Presales processes and methodologies.

Preferred Qualifications

• Bachelor's degree in Engineering, Computer Science, MIS, or a related field.

• Background in product development, product management, or technical pre-sales, particularly in areas such as ad platforms, marketing automation, attribution, etc.

• Experience with SQL development and optimization.