Head of Engineering - Marg Books | Scrabble
Job Description
Job Title: Head of Engineering – Marg Books
Location: Delhi/Noida
Reports To: CTO, Marg
Company: Marg ERP Ltd.
About Marg Books
Marg Books is the next-generation cloud accounting and business management
platform from Marg ERP, India’s most trusted software provider for SMEs. With over a
million businesses using Marg, we are now scaling globally with a modern SaaS
platform built on .NET Core, Angular, SQL, and Azure — designed for reliability,
simplicity, and growth.
Role Overview
The Head of Engineering will own the end-to-end delivery, reliability, and scalability
of Marg Books.
This role is meant for a hands-on technology leader who can lead by example —
coding when needed, resolving technical bottlenecks, ensuring fast bug resolution, and
maintaining high product stability as usage scales.
The ideal candidate has deep expertise in .NET Core, Angular, SQL, Azure, and CI/CD
(Jenkins), and thrives in balancing speed, quality, and stability.
Key Responsibilities
1. Delivery Excellence
• Ensure on-time and high-quality delivery of all product releases.
• Drive structured sprint planning, code reviews, and release discipline.
• Monitor and improve release velocity, QA pass rates, and production uptime.
2. Hands-on Technical Leadership
• Serve as the technical anchor for the team — capable of reviewing code,
resolving complex issues, and mentoring developers.
• Troubleshoot critical production issues, performance bottlenecks, and
scalability challenges directly.• Stay deeply involved in architecture decisions, enforcing best practices in
design and coding standards.
3. Platform Stability & Performance
• Build and maintain a stable, secure, and scalable system as user base and
transaction volume grow.
• Drive a proactive approach to bug tracking, resolution, and regression testing.
• Ensure mean time to resolution (MTTR) for bugs and issues is continuously
reduced.
4. Retention & Reliability Focus
• Own the engineering metrics that drive customer satisfaction and retention
(>80%).
• Partner with Product and Support teams to address recurring issues, improve
response time, and eliminate root causes.
• Establish strong monitoring, alerting, and rollback mechanisms to maintain
uptime and prevent disruptions.
5. Team Leadership & Culture
• Lead a 30–50 member engineering team across backend, frontend, QA, and
DevOps.
• Build a culture of ownership, accountability, and continuous improvement.
• Coach engineers and tech leads on architectural thinking and problem-solving.
Required Skills & Experience
Technical Expertise
• Proven, hands-on experience (10–15 years total; 5+ years in leadership) working
with:
o .NET Core / C# – Backend APIs, performance tuning, and architecture.
o Angular – SPA design, modular UI, and client-side optimization.
o SQL Server – Database design, optimization, query performance.
o Azure Cloud – App Services, Functions, Storage, Security, Monitoring.
o CI/CD with Jenkins – Automated builds, testing, and deployment
pipelines.• Strong understanding of scalable SaaS architecture, caching strategies, and
API integrations.
• Experience building multi-tenant enterprise applications preferred.
Leadership & Delivery
• Proven ability to lead engineering teams in shipping reliable software on time.
• Data-driven approach to tracking performance, delivery timelines, and issue
resolution.
• Strong debugging, performance optimization, and system troubleshooting skills.
Soft Skills
• Hands-on mindset – ready to jump into the codebase when needed.
• Excellent communication and cross-functional collaboration skills.
• Ownership mentality with high bias for action and results.
Key Success Metrics
• On-time delivery rate: 100%
• Product uptime: >99.9%
• Customer retention: >80%
• Mean time to bug resolution: <24 hours
• Reduction in repeat issues / regressions per release
Why Join Marg Books
• Lead the engineering backbone of one of India’s most trusted SME platforms.
• Work directly on a modern .NET Core + Angular + Azure stack with end-to-end
responsibility.
• Opportunity to scale a product globally with millions of active users.
• Be part of a leadership team committed to reliability, speed, and customer