Tech Enablement Specialist (E-commerce Focus)

Company Overview

Cralgo is an innovative company situated in the e-commerce sector, focusing on technological advancement and strategic solutions for modern commerce platforms. The organization's culture promotes continuous learning and experimentation, working directly with state-of-the-art technologies to enhance operational efficiencies.

Job Summary

The Tech Enablement Specialist will play a pivotal role in elevating the technological capabilities of the organization. This position requires blending technical curiosity and problem-solving skills to support various teams across prominent commerce platforms such as Shopify and Magento. The Specialist will be responsible for troubleshooting, validating, and innovating through structured experimentation, ultimately contributing to the effectiveness of the company's e-commerce initiatives.

Responsibilities

• Troubleshoot issues and assist developers by providing practical solutions to enhance performance and functionality.
• Conduct research and development (R&D) and create small-scale proof-of-concepts (POCs) to validate new tools or workflows.
• Evaluate plugins, APIs, and integrations to recommend optimal solutions that align with business needs.
• Document findings and build an internal knowledge base to support future projects and help foster continuous improvement.
• Support architecture discussions with insights backed by data to ensure informed decision-making.

Qualifications

• Strong understanding of e-commerce platforms such as Shopify and Magento.
• Familiarity with APIs, admin panels, and integration workflows.
• Possess logical and analytical thinking abilities; a natural curiosity that thrives on learning by doing.
• A hands-on mindset, capable of practical problem-solving even without coding responsibilities.
• Education: A degree in Computer Science, Information Technology, or a related field is preferred but not explicitly required.

Preferred Skills

• Experience with additional commerce platforms and emerging technologies.
• Familiarity with data analytics tools and methodologies.
• Strong interpersonal skills to effectively collaborate across teams.

Experience

• Previous experience in a tech enablement, support, or development role within the e-commerce sector is highly desirable.

Environment

The typical work setting is expected to be collaborative, likely situated either in a hybrid model or fully remote, which would encourage team participation and innovation from various locations.

Salary

Salary details are not specified.

Growth Opportunities

Opportunities for growth may include advancements within the tech enablement team or transitioning into leadership roles focusing on technology strategy and implementation.

Benefits

Benefits details are not specified.