Aftersales Diagnostics Engineer

Company Overview

Company information not provided.

Job Summary

We are seeking a highly skilled Aftersales Diagnostics Engineer with direct experience in workshop environments to join our Aftermarket team. This role is critical to bridging the gap between engineering and real-world service operations. The ideal candidate will have previously worked as a workshop technician or closely collaborated with service technicians, with a deep understanding of how diagnostic tools are used in actual repair scenarios. Your insights will help shape intuitive, effective diagnostic content that empowers technicians to resolve vehicle issues with precision and speed.

Responsibilities

• Develop and validate diagnostic procedures tailored to real-world workshop conditions.
• Collaborate with service technicians to ensure diagnostic content is practical, accurate, and technician-friendly.
• Translate complex technical data into actionable fault isolation steps for use in service tools and manuals.
• Analyze field feedback and service reports to refine diagnostic strategies and improve first-time fix rates.
• Support the creation of technical bulletins, guided diagnostics, and service documentation.
• Conduct hands-on testing and simulation of diagnostic workflows to ensure usability and effectiveness.
• Provide training and technical support to service teams and aftermarket partners.

Qualifications

• A comprehensive understanding of automotive systems, including in-depth knowledge of various systems such as engine, transmission, braking, and electrical systems.
• Mastery of diagnostics to enable technicians to identify and resolve issues efficiently.
• Familiarity with diagnostic protocols to ensure adherence to industry standards and practices.
• Proficiency in using diagnostic testers for accurate data collection and analysis, facilitating effective troubleshooting.
• Strong debugging skills for addressing complex problems that may arise during vehicle operation.
• Adept at handling field issues, requiring quick thinking and practical solutions in real-world scenarios.
• Overall well-rounded expertise in automotive services to enhance individual performance and contribute to efficiency and reliability.

Preferred Skills

Additional skills not specified.

Experience

Previous experience requirements not provided.

Environment

Typical work setting, location, and environmental conditions not provided.

Salary

Salary information not provided.

Growth Opportunities

Career advancement opportunities not specified.

Benefits

Benefits offered not specified.