Job Description
<p style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:18.0000pt"><span style="font-family:'Times New Roman'"><span style="font-weight:bold">Job Title: Delivery / Operations Manager</span></span></span></b></span></span></span></p>
<p style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'"><span style="font-weight:bold">Location:</span></span></span></b><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'"> Bangalore</span></span><br />
<b><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'"><span style="font-weight:bold">Company:</span></span></span></b><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'"> Algonomy</span></span><br />
<b><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'"><span style="font-weight:bold">Website:</span></span></span></b> <a href="https://algonomy.com/"><u><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'"><span style="color:#0000ff"><span style="text-decoration:underline"><span style="text-underline:single">https://algonomy.com/</span></span></span></span></span></u></a></span></span></span></p>
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<p style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:18.0000pt"><span style="font-family:'Times New Roman'"><span style="font-weight:bold">About Algonomy</span></span></span></b></span></span></span></p>
<p style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Algonomy is a global leader in AI-driven retail solutions, providing end-to-end personalization, customer engagement, and retail analytics. With cutting-edge technology and advanced data-driven platforms, Algonomy helps the world’s leading retailers optimize operations and deliver exceptional customer experiences.</span></span></span></span></span></p>
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<p style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:18.0000pt"><span style="font-family:'Times New Roman'"><span style="font-weight:bold">Role Overview</span></span></span></b></span></span></span></p>
<p style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">We are looking for a </span></span><b><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'"><span style="font-weight:bold">Delivery / Operations Manager</span></span></span></b><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'"> who will be responsible for driving seamless delivery of projects, ensuring operational excellence, managing cross-functional teams, and improving delivery quality. The ideal candidate will have strong experience in project operations, backlog management, tools (Jira or similar), and end-to-end delivery governance.</span></span></span></span></span></p>
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<p style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:18.0000pt"><span style="font-family:'Times New Roman'"><span style="font-weight:bold">Key Responsibilities</span></span></span></b></span></span></span></p>
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<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Oversee complete project delivery lifecycle—planning, execution, monitoring, and closure</span></span></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Manage daily delivery operations and ensure projects are completed on time with quality</span></span></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Work closely with engineering, product, and customer teams to resolve blockers</span></span></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Manage backlogs, prioritize tasks, and ensure accurate sprint planning & tracking</span></span></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Use delivery tools like Jira (or similar tools) for project workflows, dashboards & reporting</span></span></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Create and maintain delivery documentation, MIS reports, and process improvements</span></span></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Conduct daily standups, weekly stakeholder reviews, and performance monitoring</span></span></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Manage escalations, risks, dependencies, and delivery SLAs</span></span></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Ensure governance, compliance, and continuous process optimization</span></span></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Lead cross-functional coordination for project execution and operational efficiency</span></span></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Serve as maker-checker for project deliverables, quality, testing & release readiness</span></span></span></span></span></span></li>
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<p style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:18.0000pt"><span style="font-family:'Times New Roman'"><span style="font-weight:bold">Required Skills & Experience</span></span></span></b></span></span></span></p>
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<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">5–10 years of experience in </span></span><b><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'"><span style="font-weight:bold">Delivery Operations / Project Management</span></span></span></b></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Strong background in </span></span><b><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'"><span style="font-weight:bold">IT operations, technology delivery, or product implementation</span></span></span></b></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Experience using tools like </span></span><b><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'"><span style="font-weight:bold">Jira, Confluence, ServiceNow, Trello, or similar</span></span></span></b></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Hands-on experience with Agile/Scrum/Kanban methodologies</span></span></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Strong understanding of backlog management, sprint governance & delivery processes</span></span></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Excellent communication, stakeholder management, and team leadership skills</span></span></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Ability to manage multiple projects simultaneously</span></span></span></span></span></span></li>
<li style="margin-top:7px; margin-bottom:7px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Problem-solving mindset with strong analytical ability</span></span></span></span></span></span></li>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:12.0000pt"><span style="font-family:'Times New Roman'">Experience handling esca</span></span></span></span></span></p>
