Supply Chain Manager

- Manage the 3PL relationship, including SLA adherence, invoice reconciliation, courier / last-mile partner allocations, and warehousing capacity planning ahead of campaigns

- Own day-to-day operations for D2C order fulfilment - monitor dispatch TATs, manage Non-delivery queue, run campaigns/initiatives to reduce RTOs

- Plan & manage inventory - track production batches across SKUs, manage reorder triggers, maintain batch and COA records

- Own last-mile packaging vendors & drive optimisation - maintain component inventory, drive the volumetric weight optimisation project to reduce last-mile costs, and benchmark vendors quarterly

- Own all operations related to quick commerce