KAM - E-Commerce | Scrabble
Posted on November 7, 2025
Job Description
Key Responsibilities:
We are looking for a dynamic and results-driven Key Account Manager to oversee and grow our presence on E-Commerce platforms (Amazon, Flipkart, etc) & Quick Commerce platforms (e.g., Blinkit, Swiggy Instamart, Zepto). The role involves managing platform relationships, optimizing performance, driving sales growth, and ensuring smooth execution of all operations
We are looking for a dynamic and results-driven Key Account Manager to oversee and grow our presence on E-Commerce platforms (Amazon, Flipkart, etc) & Quick Commerce platforms (e.g., Blinkit, Swiggy Instamart, Zepto). The role involves managing platform relationships, optimizing performance, driving sales growth, and ensuring smooth execution of all operations
Account Management:
•
Manage the day-to-day operations and hold the relationships with the platform POCs to ensure smooth business working.
•
Build and maintain strong relationships with category managers and key stakeholders across platforms.
•
Negotiate margins, marketing spends, and promotional budgets to maximize ROI.
•
Experience managing relationships and ops with e-commerce & q-commerce platforms
•
â Preferably responsible for growth and profitability on different platforms
•
Getting us onboarded on these platforms i.e. owning and growing the brand presence on Amazon, Flipkart & other marketplaces
•
Coordinate with marketplace managers to plan for sales events and category growth
Reporting & Analytics:
•
Track and analyze platform sales performance, promotions, and ad campaigns.
•
Prepare regular performance reports with actionable insights for management.
•
Use platform dashboards to assess campaign effectiveness and identify optimization opportunities.
•
Manage the day-to-day operations and hold the relationships with the platform POCs to ensure smooth business working.
•
Build and maintain strong relationships with category managers and key stakeholders across platforms.
•
Negotiate margins, marketing spends, and promotional budgets to maximize ROI.
•
Experience managing relationships and ops with e-commerce & q-commerce platforms
•
â Preferably responsible for growth and profitability on different platforms
•
Getting us onboarded on these platforms i.e. owning and growing the brand presence on Amazon, Flipkart & other marketplaces
•
Coordinate with marketplace managers to plan for sales events and category growth
Reporting & Analytics:
•
Track and analyze platform sales performance, promotions, and ad campaigns.
•
Prepare regular performance reports with actionable insights for management.
•
Use platform dashboards to assess campaign effectiveness and identify optimization opportunities.
Cross-Functional Collaboration:
•
Work with internal teams (marketing, supply chain, finance) to ensure alignment on platform strategies.
•
Coordinate with distributors and warehouses for smooth operations on platforms.
•
Manage campaigns for new product launches on e-commerce and quick commerce channels.
Desired Candidate Profile:
•
2-4 years of prior experience working with D2C brands or wellness/consumer health brands is highly preferred
•
Proficiency in platform dashboards (Zepto, Blinkit Vendor Panel, etc.) and MS Excel/Google Sheets
•
Demonstrated confidence in a partner-facing role.
•
Work with internal teams (marketing, supply chain, finance) to ensure alignment on platform strategies.
•
Coordinate with distributors and warehouses for smooth operations on platforms.
•
Manage campaigns for new product launches on e-commerce and quick commerce channels.
Desired Candidate Profile:
•
2-4 years of prior experience working with D2C brands or wellness/consumer health brands is highly preferred
•
Proficiency in platform dashboards (Zepto, Blinkit Vendor Panel, etc.) and MS Excel/Google Sheets
•
Demonstrated confidence in a partner-facing role.