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KAM - E-Commerce | Scrabble

Posted on November 7, 2025

Job Description

Key Responsibilities:
We are looking for a dynamic and results-driven Key Account Manager to oversee and grow our presence on E-Commerce platforms (Amazon, Flipkart, etc) & Quick Commerce platforms (e.g., Blinkit, Swiggy Instamart, Zepto). The role involves managing platform relationships, optimizing performance, driving sales growth, and ensuring smooth execution of all operations
 
Account Management:

Manage the day-to-day operations and hold the relationships with the platform POCs to ensure smooth business working.

Build and maintain strong relationships with category managers and key stakeholders across platforms.

Negotiate margins, marketing spends, and promotional budgets to maximize ROI.

Experience managing relationships and ops with e-commerce & q-commerce platforms

⁠Preferably responsible for growth and profitability on different platforms

Getting us onboarded on these platforms i.e. owning and growing the brand presence on Amazon, Flipkart & other marketplaces

Coordinate with marketplace managers to plan for sales events and category growth
Reporting & Analytics:

Track and analyze platform sales performance, promotions, and ad campaigns.

Prepare regular performance reports with actionable insights for management.

Use platform dashboards to assess campaign effectiveness and identify optimization opportunities.
 
 
Cross-Functional Collaboration:

Work with internal teams (marketing, supply chain, finance) to ensure alignment on platform strategies.

Coordinate with distributors and warehouses for smooth operations on platforms.

Manage campaigns for new product launches on e-commerce and quick commerce channels.
Desired Candidate Profile:

2-4 years of prior experience working with D2C brands or wellness/consumer health brands is highly preferred

Proficiency in platform dashboards (Zepto, Blinkit Vendor Panel, etc.) and MS Excel/Google Sheets

Demonstrated confidence in a partner-facing role.
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