Senior Software Engineer

Company Overview

It is an AI powered company.

Job Summary

We are seeking a results-oriented, self-motivated, and pragmatic Senior Software Engineer. This role is dedicated to building highly scalable, user-friendly web applications that empower small businesses to grow. As part of the Relationship/Retention team, you will contribute to developing tools and workflows that enhance relationship management and generate referrals, thereby providing additional value to our members.

Responsibilities

• Take ownership of significant features from concept to production while collaborating closely with cross-functional teams.
• Act as a go-to technical voice on the team, contributing to architectural decisions, technical discussions, and proactively identifying risks and opportunities.
• Use data to drive rapid testing and iteration, ensuring deep involvement in feature and technical decisions.
• Design and iterate on AI-powered features using structured evaluation frameworks and build feedback loops that enhance AI systems by leveraging user behavior and experimentation.
• Contribute to the development of scalable infrastructure for Large Language Models (LLMs) and define quality standards for AI outputs.
• Engage directly with small business members through calls, site observation, and by collaborating with the customer success team to understand their challenges.

Qualifications

• 4–7 years of experience as a full-stack software developer, with required expertise in React.js and a strong plus for Ruby or Elixir.
• Hands-on experience in building or integrating LLM-powered features into production systems, including prompt engineering and retrieval pipelines.
• Proven experience in designing structured LLM evaluation frameworks and improving model performance over time.
• Familiarity with building and operating LLM infrastructure at scale, with an emphasis on observability and reliability.
• Experience in designing, developing, and deploying enterprise solutions using Amazon Web Services (AWS).
• Strong oral and written communication skills for explaining technical trade-offs to both technical and non-technical stakeholders.
• Experience with Agile/Scrum software development practices.
• Ability to navigate ambiguity and thrive in a dynamic environment, fostering collaboration within a diverse team.

Preferred Skills

• Experience with deployment pipelines using Continuous Integration/Continuous Deployment (CI/CD) methodologies.
• Familiarity with observability, versioning, and reliability patterns in software development.

Experience

• Minimum of 4 years and maximum of 7 years in full stack software development.

Environment

• The role is expected to be a collaborative and Agile environment, fostering close interactions between engineering, design, product management, and other business partners.

Salary

• Not specified.

Growth Opportunities

• Opportunities for career advancement within the engineering team and potential leadership positions.

Benefits

• It is an equal opportunity employer, encouraging applicants from diverse backgrounds, and offers a comprehensive benefits package, though specific benefits have not been detailed.