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Company Overview

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Job Key Skills

• 10+ years’ database and application development and support experience.

• Proven SQL Language Experience with highly performing SQL.

• Experience developing and troubleshooting SSIS packages.

• Experience developing reports and dashboards using tools like Sisense and SSRS.

• Experience with MS SQL Server.

• Knowledge of Data Modeling concepts.

• Experience with one or more scripting languages (e.g., Python, PowerShell, etc.).

Role & Responsibilities

• Lead the Operations team, driving strategic direction, Job Monitoring, Scheduling, Configuration and

Maintenance of Batch Jobs.

• Act as the primary contact for user inquiries, troubleshooting and resolving issues to ensure a seamless

experience.

• Develop and implement operational processes, guidelines, and best practices to streamline support

operations and enhance user satisfaction.

• Log, prioritize, and collaborate with product teams on resolving bugs and complex technical issues.

• Monitor critical issues, escalate as needed, and provide workarounds for unsupported functionality.

• Also help troubleshoot, triage the daily issues and guide the team for any assistance in solving any

tickets.

• Assist in refining Service Level Agreements (SLAs) to enhance service delivery and user satisfaction.

• Create, modify, and troubleshoot SSIS packages, Stored Procedures, SQL Queries, Automation

Processes and SQL Jobs with an eye on performance.

• Convert, manipulate and prepare large volumes of data for ingestion into our systems using SQL Server

integration tools.

• Create, modify and troubleshoot reporting queries in SQL Server 2019.

• Maintain and support data ingestion tools and automation scripts.

• Manage and resolve data-related issues that are reported by customers and internal employees.

• Conduct quality and business logic checks on all data into and out of systems.

• Maintain high customer satisfaction with customer service, technical and consultative skills, and

acquired knowledge of the work product.

Pay range and compensation package

• Competitive salary based on experience and qualifications.

Equal Opportunity Statement

• We are an equal opportunity employer and are committed to creating a diverse and inclusive

workplace.

• We encourage applications from all qualified individuals regardless of race, gender, age, sexual

orientation, disability, or any other characteristic protected by law.

Qualifications

• Bachelor’s degree in computer science, Information Systems, Business Administration, or a related

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Responsibilities

• Not provided.

Qualifications

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Preferred Skills

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Experience

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Environment

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Salary

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Growth Opportunities

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Benefits

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