Job Description
<p style="border:none; margin-right:-103px; margin-left:-95px"><span style="font-size:12pt"><span style="tab-stops:64.5pt"><span style="font-family:"Times New Roman",serif"><a name="_Hlk181792384"><b><u><span lang="EN-US" style="font-size:20.0pt"><span style="font-family:"Calibri",sans-serif"><span style="color:#3333ff">Field Operations Executive</span></span></span></u></b></a><br />
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<a name="_Hlk181792392"><b><span lang="EN-US" style="font-size:11.0pt"><span style="font-family:"Calibri",sans-serif">About the Startup</span></span></b></a></span></span></span><br />
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<p style="border:none; margin-right:-103px; margin-left:-95px"><span style="font-size:12pt"><span style="tab-stops:64.5pt"><span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-size:10.0pt"><span style="font-family:"Calibri",sans-serif">Snabbit is India’s first Quick-Service App that provides home services within 15 minutes. Crafted to serve dense hyperlocal clusters, Snabbit addresses the challenge of accessing quality professionals for daily services, thereby revolutionizing how households function. Founded by Aayush Agarwal who previously spent 2 years building out Zepto, Snabbit has commenced operations in a few clusters in Mumbai and is expanding rapidly. Are you ready to lead and redefine the services game in one of Mumbai's most vibrant clusters?</span></span></span></span></span></p>
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<p style="border:none; margin-left:48px; text-indent:-18.0pt"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><b><span lang="EN-US" style="font-size:11.0pt"><span style="font-family:"Calibri",sans-serif"> Your Impactful Role</span></span></b></span></span></p>
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<li style="margin-bottom:11px"><span style="line-height:115%"><span style="text-autospace:ideograph-numeric ideograph-other"><b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Coordination with Home Help Experts</span></span></span></b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">: Act as the primary point of contact for our Home Help Experts, assisting them with app issues, location-related challenges, and on-ground operational concerns.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="line-height:115%"><span style="text-autospace:ideograph-numeric ideograph-other"><b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Location Support</span></span></span></b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">: Help Home Help Experts reach their destinations quickly by providing guidance on route optimization and addressing any location-based issues.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="line-height:115%"><span style="text-autospace:ideograph-numeric ideograph-other"><b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">On-Ground Problem Solving</span></span></span></b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">: Provide real-time support to Home Help Experts for any immediate challenges encountered during service delivery.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="line-height:115%"><span style="text-autospace:ideograph-numeric ideograph-other"><b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Operational Improvements</span></span></span></b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">: Work closely with Home Help Experts to identify recurring issues and develop solutions to streamline their work processes.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="line-height:115%"><span style="text-autospace:ideograph-numeric ideograph-other"><b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Training and Guidance</span></span></span></b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">: Assist Home Help Experts in understanding operational protocols and effectively managing on-ground situations.</span></span></span></span></span></li>
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<p style="border:none; margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:"Times New Roman",serif"><b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">What We’re Looking for</span></span></span></b></span></span></span></p>
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<li style="border:none; margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="tab-stops:list 36.0pt"><span style="font-family:"Times New Roman",serif"><b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Outgoing and Problem-Solving Mindset</span></span></span></b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">: Friendly, proactive, and able to quickly understand and resolve issues.</span></span></span></span></span></span></span></li>
<li style="border:none; margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="tab-stops:list 36.0pt"><span style="font-family:"Times New Roman",serif"><b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Strong Communication Skills</span></span></span></b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">: Skilled at clear and supportive communication with Home Help Experts and internal teams.</span></span></span></span></span></span></span></li>
<li style="border:none; margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="tab-stops:list 36.0pt"><span style="font-family:"Times New Roman",serif"><b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Tech-Savvy</span></span></span></b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">: Familiar with mobile apps and location-tracking tools to assist in troubleshooting.</span></span></span></span></span></span></span></li>
<li style="border:none; margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="tab-stops:list 36.0pt"><span style="font-family:"Times New Roman",serif"><b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Adaptable and Quick Learner</span></span></span></b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">: Able to thrive in a dynamic environment and quickly adapt to new tools or processes.</span></span></span></span></span></span></span></li>
<li style="border:none; margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="tab-stops:list 36.0pt"><span style="font-family:"Times New Roman",serif"><b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Service-Oriented</span></span></span></b><span lang="EN-US" style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">: Committed to enhancing the efficiency and reliability of Snabbit's Home Help Experts.</span></span></span></span></span></span></span></li>
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