Head of Marketplace

Company Overview

Job Summary

The Head of Marketplace will be responsible for the end-to-end management and strategic growth of the company's online marketplace business. This role involves owning the marketplace P&L, driving revenue and profitability, expanding marketplace presence, and leading cross-functional teams to optimize operational and commercial performance. The position requires a proven leader with deep marketplace relationships, strong commercial acumen, and a track record of scaling marketplace businesses, particularly in fashion or adjacent categories.

Responsibilities

• Own and manage the marketplace P&L with a focus on revenue, contribution margin, and marketing ROI.
• Drive growth and expansion across platforms such as Amazon, Myntra, and other relevant online marketplaces through category expansion and account tiering/upgrades.
• Develop and execute long-term marketplace strategies to enhance operational efficiency and commercial performance.
• Build and maintain strong relationships with key marketplace stakeholders, including category heads and account managers, especially on Myntra and Amazon.
• Optimize marketplace profitability by managing commission structures, ad spend/ACOS (Advertising Cost of Sales), inventory planning, returns, RTO (Return to Origin), and platform-specific promotions.
• Lead and develop a high-performing marketplace team and coordinate effectively with brand, supply chain, and finance departments to ensure seamless operations and growth.

Qualifications

• Extensive experience in marketplace management and leadership, with a proven track record of owning and scaling a marketplace P&L of ₹100 crore+.
• Strong commercial acumen with expertise in marketplace economics, including commission structures, advertising, inventory, and pricing mechanics.
• Hands-on experience in business growth strategy development and execution on platforms like Amazon and Myntra.
• Demonstrated ability to build and manage relationships with marketplace partners, especially recent and active contacts on Myntra and Amazon.
• Proficiency in performance marketing, operational performance improvement, and data-driven analysis.
• Excellent team-building and cross-functional leadership skills.
• Educational background in business management, commerce, or related fields.

Preferred Skills

• Deep understanding of Amazon and Myntra ecosystems.
• Growth-oriented mindset with a proactive approach to problem-solving.
• Experience in e-commerce operations, catalog management, and vendor relationship management.
• Ability to lead business scaling initiatives and drive continuous improvement.
• Strong analytical skills, both qualitative and quantitative.

Experience

• Minimum of 7+ years in senior marketplace leadership roles.
• Proven experience in end-to-end marketplace business ownership, including P&L management.
• Demonstrated success in scaling revenue and expanding marketplace presence, particularly in fashion or related categories.
• Familiarity with marketplace ecosystems such as Amazon and Myntra.

Environment

• This is a full-time position based in Kolkata, India.
• The role involves a mix of strategic planning and operational management within a dynamic, fast-paced environment.
• The position may require coordination across various departments and external partners.

Growth Opportunities

• Potential for advancement to higher leadership roles within the organization, given the strategic importance of the marketplace function and demonstrated performance.

Benefits

• Not specified in the provided details.