

Role Overview:
As a Product Solutions Engineer, you will play a crucial role in bridging the gap between customer needs and technical capabilities. You will work closely with clients to understand their business requirements and design effective AI-driven solutions that align with their unique needs. Collaborating with cross-functional teams, you will ensure that our Generative AI offerings provide significant value to clients while enhancing our product portfolio.
Key Responsibilities:
Collaborate with stakeholders to gather and analyse business requirements for AI solutions.
Conduct discovery calls with clients to gather and analyse their software and hardware requirements.
Collaborate with sales and product development teams to strategize and create customised Generative AI solutions.
Deliver presentations and demonstrations of product capabilities to prospective clients, effectively communicating complex technical concepts.
Develop and maintain strong relationships with clients to ensure satisfaction and address ongoing needs.
Test and optimise the performance of installed systems, troubleshooting any issues that arise.
Act as a technical subject matter expert, addressing complex inquiries from clients and internal teams.
Gather feedback from clients to inform product development and improvements, acting as a liaison between the customer and the product team.
Conduct research on emerging AI technologies and methodologies to propose innovative solutions.
Stay updated on industry trends and advancements in Generative AI to maintain a competitive edge.
Requirements:
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
3-7 years of experience in AI engineering or a related role, with a focus on Generative AI technologies.
Strong understanding of software development, system architecture, and design principles.
Excellent problem-solving skills and the ability to work in a fast-paced environment.
Familiarity with cloud platforms (e.g., AWS, Google Cloud) for deploying AI solutions.
Strong communication and interpersonal skills to effectively collaborate with diverse teams.
What We Offer:
The opportunity to work in a fast-paced, innovative company that is changing the way industries operate.
A dynamic work environment with ample opportunities for professional growth and advancement.
Attractive salary, equity options, and benefits package
A chance to be at the forefront of the AI and technology revolution with a team of passionate, like-minded professionals.