YOU’LL BE OUR: Transformation Lead - Vehicle Service and Spares

YOU’LL BE BASED AT: IBC Knowledge Park, Bengaluru

YOU’LL BE ALIGNED WITH: Transformation Manager

YOU’LL BE A MEMBER OF: Transformation

Ather wants to build strong digital infrastructure to ensure the work across the Vehicle Service organization is run in the most effi cient manner. This would require building strong systems and tools which align strongly with the business processes in the Vehicle Service, Spares. AMC Products, RSA, etc. This also requires a keen eye to identify all the ineffi ciencies and automation opportunities in the processes and work towards implementing them.

We are looking for someone who can champion the cause, by being the business partner and evangelist for the digital transformation across various parts of the organization.

WHAT WILL I BE DOING AT ATHER?

● Business partner: As a Transformation lead you will be working with Digital Owners/Business Owners of Vehicle Service and Spares to gather requirements to solve business problems through process defi nitions, implementing digital solutions, process improvements (automation/lean-six sigma/velocity improvements etc). You will need to help prepare a business case justifying the need of digitisation, and help prioritize between the various asks of the stakeholder You will also champion the cause of your stakeholder with the information systems group. Ensuring the requirements are well understood and implemented.

● Technology Evangelist: You will also be the evangelist for adoption of tools and digitisation eff orts by identifying opportunities where use of technology can make org more effi cient Develop understanding of how most of the tools used by the stakeholders work, You will be part of both Digital and relevant business swimlanes Responsible for prioritizing tech implementation with Business Digital Owner assessing the cost - benefi t and timeliness of the implementation.

● Process champion: You will also act as the process champion helping the stakeholders develop the lean processes to meet their business objectives

Help converting the problem statement of the stakeholders into solutions by working with the tech team Participate in early UATs of the solutions on behalf of the stakeholders and work towards ensuring adoption by training, awareness and hand holding post implementation

WHAT KIND OF EXPERIENCE & SKILLS DO I NEED FOR THIS ROLE?

● End to End Business Value Chain Understanding of Vehicle Service, Spares ● Ability to assess the need for a change from problem statements ● Experience in Business Process designing, VSM, VSDiA ● Basic understanding of IT tools architecture ● Working knowledge of tools like ERP (SAP), Dealer Management System (SalesForce), IT system ● Strong quantitative analytical skills, ROI and Business Value delivery

SOME ATTRIBUTES THAT YOU BRING TO THIS ROLE?

● Superior communication, storytelling & Negotiation skills ● Self Driven and team player ● Strong Interpersonal skills

WHAT SHOULD I HAVE GRADUATED IN? ● Bachelors/Masters Degree in a quantitative discipline, e.g. Engineering with 5 to 8 years of relevant experience ● Masters in Business Administration or equivalent from a premier B-school (Desirable) ● Desirable Lean Six Sigma, DMADV and Lean understanding