KAM - E-Commerce | Scrabble & Jigsaw
Posted on November 7, 2025
Job Description
<div>Key Responsibilities:<br />
We are looking for a dynamic and results-driven Key Account Manager to oversee and grow our presence on E-Commerce platforms (Amazon, Flipkart, etc) & Quick Commerce platforms (e.g., Blinkit, Swiggy Instamart, Zepto). The role involves managing platform relationships, optimizing performance, driving sales growth, and ensuring smooth execution of all operations</div>
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<div>Account Management:<br />
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Manage the day-to-day operations and hold the relationships with the platform POCs to ensure smooth business working.<br />
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Build and maintain strong relationships with category managers and key stakeholders across platforms.<br />
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Negotiate margins, marketing spends, and promotional budgets to maximize ROI.<br />
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Experience managing relationships and ops with e-commerce & q-commerce platforms<br />
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â Preferably responsible for growth and profitability on different platforms<br />
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Getting us onboarded on these platforms i.e. owning and growing the brand presence on Amazon, Flipkart & other marketplaces<br />
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Coordinate with marketplace managers to plan for sales events and category growth<br />
Reporting & Analytics:<br />
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Track and analyze platform sales performance, promotions, and ad campaigns.<br />
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Prepare regular performance reports with actionable insights for management.<br />
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Use platform dashboards to assess campaign effectiveness and identify optimization opportunities.</div>
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<div>Cross-Functional Collaboration:<br />
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Work with internal teams (marketing, supply chain, finance) to ensure alignment on platform strategies.<br />
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Coordinate with distributors and warehouses for smooth operations on platforms.<br />
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Manage campaigns for new product launches on e-commerce and quick commerce channels.<br />
Desired Candidate Profile:<br />
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2-4 years of prior experience working with D2C brands or wellness/consumer health brands is highly preferred<br />
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Proficiency in platform dashboards (Zepto, Blinkit Vendor Panel, etc.) and MS Excel/Google Sheets<br />
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Demonstrated confidence in a partner-facing role.</div>