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Head of Growth | Scrabble

Posted on October 8, 2024

Job Description

  1. Growth Strategy Development:

    • ○  Develop and execute a holistic growth strategy to scale customer acquisition

      across multiple channels (paid & organic).

    • ○  Own the demand generation strategy and execution, focusing on improving

      qualified leads, increasing conversion rates, and growing the pipeline.

  2. Data-Driven Acquisition & Funnel Optimization:

    • ○  Analyze customer journeys and develop solutions to enhance conversion at every stage of the funnel.

    • ○  Drive continuous optimization of inbound and outbound efforts through A/B testing, multi channel attribution models, and audience segmentation.

    • ○  Architect and refine attribution frameworks to measure the impact of campaigns and accurately track ROI across paid and organic channels.

    • ○  Utilize advanced analytics and customer data to refine segmentation, target audiences effectively, and personalize acquisition efforts.

  3. Cross-Functional Collaboration:

    • ○  Collaborate with product, engineering, and sales teams to align growth strategies

      with Plivo’s long-term business goals.

    • ○  Work closely with the executive leadership to own growth objectives, KPIs, and

      forecasting.

  4. Performance Campaign Management:

    • ○  Lead the digital growth team in building and executing performance campaigns across search, social, display, and email to acquire high-quality leads and optimize customer acquisition cost (CAC).

    • ○  Manage SEO, SEM, and content strategies to drive traffic, improve rankings to increase qualified leads.

  5. Leadership & Team Development:

    • ○  Lead and mentor a high-performing growth team, ensuring alignment with Plivo’s

      strategic objectives and fostering a culture of continuous improvement.

    • ○  Provide actionable insights to internal stakeholders and develop strategic

      recommendations for ongoing growth initiatives.

    • ○  Hire, manage, and retain top talent, ensuring the growth team’s structure

      supports Plivo’s scaling ambitions.

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