Business Head - Operations | Scrabble & Jigsaw
full-time
Posted on 14-10-2026
Job Description
Business Head
Company Overview
Not specified.
Job Summary
The Business Head will be responsible for building and scaling a new business segment focused on robotics and agentic AI models. This role involves taking full ownership of the business, including P&L management, client engagement, operations, and team leadership. The ideal candidate will have a proven track record of scaling operations-heavy businesses, managing large P&L accounts, and building new functions from scratch, contributing significantly to the company's growth in international markets.
Responsibilities
- Handle the overall P&L and take full ownership of the new business segment.
- Manage client relationships, understand their requirements, and ensure timely fulfillment.
- Oversee end-to-end operations and execution, deploying the right resources based on client needs.
- Manage vendors and internal teams to ensure smooth operations.
- Build and grow the business function from scratch (0–1 experience), establishing processes and scaling operations.
- Lead and manage a team of around 10–15 people within a larger team of approximately 100 employees.
- Drive business growth and scaling, aiming to expand revenue from ₹50 crore to ₹100 crore or more.
- Ensure client satisfaction through effective management and execution.
- Work in a fast-paced environment, demonstrating flexibility with working hours, especially to accommodate US-based clients.
- Coordinate around 5% travel within India; no regular international travel expected.
Qualifications
- Proven experience managing a P&L of ₹100 crore or more.
- Extensive experience in operations-heavy companies, particularly in e-commerce, logistics, or similar sectors.
- Demonstrated success in building new business functions or startups from scratch.
- Track record of business growth and scaling, ideally from ₹50 crore to ₹100 crore+.
- Strong client management and execution skills.
- Experience managing teams of 10–15 people.
- Educational background in business, management, or related fields (BTech, BSc, MBA preferred).
- Excellent leadership, strategic thinking, and problem-solving skills.
- Ability to work under pressure and adapt to a fast-paced environment.
Preferred Skills
- Experience working with international clients, especially in the US.
- Familiarity with robotics and agentic AI models.
- Ability to manage cross-cultural teams across India, Latin America, Japan, and potentially Europe.
- Strong communication and negotiation skills.
- Flexibility to work six days a week and adapt to variable working hours.
Experience
- Minimum of 10+ years in operations-heavy roles.
- Proven experience in scaling businesses from ₹50 crore to ₹100 crore or more.
- Prior experience managing large P&L accounts and building new business functions.
Environment
- The role involves working in a dynamic, fast-paced environment.
- Location details are not specified, but flexibility for remote work or hybrid setup is implied.
- The role may require local travel within India and occasional international coordination, primarily with US clients.
Salary
Not specified.
GrowthOpportunities
Not specified.
Benefits
Not specified.
