Driving the sales performance of the e-commerce platform

Managing and executing promotional campaigns

Providing insights on customer shopping trends to support assortment selection and identify assortment gaps

Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments

Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment

Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through, and offering code performance