Zuora CPQ Specialist

Company Overview

(Company details not provided)

Job Summary

The Zuora CPQ Specialist will be vital in overseeing the operational aspects of financial and accounting software applications within the enterprise applications team. This key role focuses on enhancing core business processes including Quote-to-Cash, Procure-to-Pay, and Record-to-Report workflows. The specialist will work at the intersection of technology and business strategy to drive efficiency in billing, subscription management, and revenue recognition, while enabling seamless integrations across platforms.

Responsibilities

• Design and implement end-to-end Quote-to-Cash workflows, effectively addressing complex subscription models, renewals, and amendments in Zuora.
• Develop, test, and maintain Zuora subscription billing and Zuora Revenue solutions.
• Create and manage complex processes systematically, collaborating with management and other departments.
• Integrate Zuora with various systems, including Zuora CPQ, NetSuite, Stripe, Avalara, and web-based customer platforms.
• Manage subscription product catalogs with detailed configuration requirements for additional subscription models.
• Create and maintain customizations, workflows, data exports, and data imports within Zuora.
• Troubleshoot and resolve issues related to Zuora integrations and customizations.
• Train new and existing users on system functionality and provide ongoing technical support.
• Document processes, policies, application configurations, and help materials.
• Keep users informed about system functionality, enhancements, and track identified system problems through resolution.
• Proactively identify opportunities for improvement within the finance systems landscape.

Qualifications

• 4+ years of hands-on experience implementing Zuora CPQ/Billing Products end-to-end.
• Strong understanding of the Zuora platform, Zuora Admin, Zuora objects, APIs, and Zuora 360.
• Experience with Apex, Visualforce, Lightning, Flows, and Approval Processes.
• Proven experience implementing Salesforce CPQ solutions aligned with finance and operational requirements.
• Demonstrated ability to reduce manual billing errors through process automation.
• Knowledge of relational databases and data integration tools.
• Familiarity with ASC606, IFRS15, and SOX Compliance.
• Excellent communication and analytical skills, with a close attention to detail.
• Bachelor’s degree in Computer Science or a relevant field, or equivalent work experience.

Preferred Skills

• Hands-on experience with Zuora development, specifically with Zuora CPQ and Billing modules.
• Zuora Billing & Revenue certifications.
• Experience with NetSuite, Workato, and Dell Boomi.
• Familiarity with Coupa, Zip, and Navan.
• Experience working in an Agile development environment.
• Experience enhancing reporting capabilities for financial forecasting and compliance audits.

Experience

• 4 to 8 years of relevant experience in roles similar to Zuora CPQ Specialist.

Environment

• Work locations include Chennai, Tamil Nadu, India; Bangalore, Karnataka, India; Hyderabad, Telangana, India; Gurgaon, Haryana, India.
• Must work during PST hours and be available on-call for critical billing cycles and system issues.

Salary

(Salary details not provided)

Growth Opportunities

(Not specified)

Benefits

(Not specified)