Head - Design Projects - YUJ | Scrabble
Posted on June 6, 2023
Job Description
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<div>• Oversee project cohorts for accurate alignment with SOW, milestone promise (approach and timelines)</div>
<div>• Be responsible for quality review process (1x,7x) - zero escalations</div>
<div>• Line up 10x reviews</div>
<div>• Manage separate team for pre-sales POCs (3-4 people)</div>
<div>• AM collaboration for account intel and growth</div>
<div>• Assign KRAs, qual metrics and track performance</div>
<div>• Provide specific feedback and track course correction (skill gap, prevent escalation, growth)</div>
<div>• Build rapport, relations and new connects (side and above current pocs) and run and maintain CSATs</div>
<div>• Allocation-deallocation</div>
<div>• Utilization, billability reports</div>
<div>• Enhance processes for changing times market, design trends</div>
<div>• Ensure healthy Des-Dev handshake</div>
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