Key Account Manager – Quick Commerce
Company Overview
FRUBON (Dev Milk Foods Private Limited) is a prominent player in the food and dairy industry, committed to delivering high-quality products and innovative solutions. The company fosters a dynamic and growth-oriented culture, emphasizing customer satisfaction, operational excellence, and strategic expansion. For more information, visit FRUBON About Us.
Job Summary
The Key Account Manager – Quick Commerce is responsible for driving the growth of FRUBON’s business on quick-commerce platforms. This role involves managing platform relationships, enhancing product visibility and availability, and ensuring profitable sales growth. The position plays a critical role in expanding the company's footprint in the rapidly evolving quick-commerce sector by coordinating with cross-functional teams and leveraging data-driven insights.
Responsibilities
- Own and nurture day-to-day relationships with assigned quick-commerce accounts and platform teams to ensure seamless collaboration and growth.
- Develop comprehensive account plans, sales forecasts, assortment strategies, and implement monthly/quarterly growth initiatives.
- Coordinate product listings, ensure catalogue accuracy, optimize pricing, manage promotions, and oversee visibility placements and new product launches.
- Monitor and analyze sales data, including orders, fill rates, stock levels, returns, cancellations, and overall account profitability.
- Collaborate with demand planning, supply chain, dispatch, finance, and marketing teams to maintain high service levels and resolve issues promptly.
- Prepare regular performance reviews, dashboards, and actionable insights based on account data analysis.
- Negotiate commercial terms and promotional plans within the company's guidelines to maximize profitability.
- Keep abreast of competitor activities, category trends, and identify opportunities to expand distribution and product assortment.
Qualifications
- Experience: 6–8 years in account management, e-commerce, or quick-commerce sectors.
- Technical Skills: Strong proficiency in Excel, data analysis, and reporting tools.
- Soft Skills: Excellent communication, stakeholder management, and negotiation skills.
- Educational Qualifications: Graduate degree; business or marketing qualification preferred.
- Industry Knowledge: Experience with food, dairy, FMCG, chilled/frozen products, or familiarity with platforms such as Blinkit, Zepto, and Swiggy Instamart is preferred.
Preferred Skills
- Prior experience working with quick-commerce platforms and managing food or FMCG product categories.
- Ability to analyze market trends and competitor activities to identify growth opportunities.
- Strong organizational and project management skills.
- Proactive problem-solving and decision-making capabilities.
Experience
Candidates should have 6 to 8 years of relevant experience in account management, e-commerce, or quick-commerce, with a proven track record of managing key accounts and driving sales growth.
Environment
This role is based in Jaipur and involves a hybrid work environment with a focus on in-office collaboration and remote coordination. The position requires regular interaction with platform teams, cross-functional departments, and external partners. The work schedule is 6 days a week.
Salary
Salary details are not specified and will be commensurate with experience and qualifications.
Growth Opportunities
Opportunities for career advancement include senior account management roles, regional sales leadership, or strategic business development positions within FRUBON.
Benefits
Benefits information is not provided in the current description.
