Technical Content Writer | Scrabble & Jigsaw
Job Description
About CoverSelf:<br /> We are an InsurTech start-up based out of Bangalore, with a focus on Healthcare. CoverSelf empowers<br /> healthcare insurance companies with a truly NEXT-GEN cloud-native, holistic & customizable platform<br /> preventing and adapting to the ever-evolving claims & payment inaccuracies. Reduce complexity and<br /> administrative costs with a unified healthcare dedicated platform.<br /> Overview about the role: We are seeking an enthusiastic and detail-oriented Technical Writer to join our<br /> team. The role involves creating clear, concise, and user-friendly documentation for our software<br /> products, helping users understand and utilize the features effectively. This position is ideal for candidates<br /> with a passion for technology and communication, looking to build a career in technical writing.<br /> Responsibilities:<br /> ●<br /> Minimum of 3 years of experience.<br /> ●<br /> Collaborate with product managers, software developers, and subject matter experts to gather<br /> information about product features and functionality.<br /> ●<br /> Write and edit user manuals, online help guides, tutorials, and API documentation.<br /> ●<br /> Create engaging content such as FAQs, release notes, and how-to guides.<br /> ●<br /> Translate complex technical concepts into simple language tailored to the target audience.<br /> ●<br /> Maintain and update existing documentation to ensure accuracy and relevance.<br /> ●<br /> Analyze feedback from users to improve documentation quality.<br /> ●<br /> Follow documentation standards and style guidelines<br /> Qualifications:<br /> ●<br /> ●<br /> ●<br /> ●<br /> ●<br /> ●<br /> ●<br /> Bachelor’s degree in English, Communications, Computer Science, or a related field.<br /> Excellent written communication skills with attention to detail.<br /> Basic knowledge of software development processes (e.g., SDLC).<br /> Familiarity with tools like Microsoft Office, Google Docs, or other documentation software.<br /> Ability to learn new technologies quickly and adapt to evolving requirements.<br /> Strong organizational skills with the ability to manage multiple tasks.<br /> Work Location: Jayanagar - Bangalore.<br /> Work Mode: Work from Office.<br /> Experience:<br /> 3 years<br /> Benefits: Best in the Industry Compensation, Friendly & Flexible Leave Policy, Health Benefits,<br /> Certifications & Courses Reimbursements, Chance to be part of rapidly growing start-up & the next<br /> success story, and many more.<br /> Additional Information: At CoverSelf, we are creating a global workplace that enables everyone to<br /> find their true potential, purpose, and passion irrespective of their background, gender, race, sexual<br /> orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that<br /> diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our<br /> employees, communities and the business.