Sales Specialist | Scrabble
Posted on April 27, 2023
Job Description
<div>Job Role<br />
Sale Associate<br />
Job Location<br />
Base location, Gurgaon<br />
Job Description<br />
As a sales associate it is your responsibility to ensure that our Customers use the full power of the<br />
Xindus platform to grow their business, improve margins, and can focus on their business while leaving<br />
Global Trade Execution to us.<br />
You day to day tasks will include but not be limited to –</div>
<div>• Own customer relationship<br />
• Drive customer on-boarding process<br />
• Ensure high NPS<br />
• Drive Retention and Wallet Share Growth<br />
• Facilitate adoption of full Xindus platform capabilities through value demonstration and<br />
delivery<br />
• Champion Customer Delight and ensure high passion for customer success across the<br />
organisation<br />
• Build and own customer feedback loop with internal teams to drive product improvement<br />
• Take an analytical and playbook driven approach to customer success, revenue growth,<br />
retention, adoption, and product improvement</div>
<div>Skills/ Experience<br />
• Previous start-up experience<br />
• Industry experience preferred<br />
• 5 years of work experience</div>