Engagement Manager

Company Overview

A leading software consultancy specializing in delivering high-quality, value-driven digital solutions to enterprise clients.

Job Summary

The Engagement Manager will oversee complex client engagements, ensuring alignment with client objectives and the delivery of measurable value. This role combines strategic account management with deep delivery expertise, working closely with cross-functional teams to support clients through their digital transformation journeys.

Responsibilities

• Client & Delivery Oversight

  • Lead the engagement end-to-end, ensuring alignment with client objectives and delivering measurable value.
  • Collaborate with Delivery Managers to meet delivery expectations and maintain consistency across teams.
  • Act as a primary escalation point and build trusted relationships with senior client stakeholders.
  • Conduct regular engagement reviews and define long-term partnership strategies.
  • Support transformation initiatives and identify opportunities for continued improvement and growth.
  • Oversee account profitability, budget planning, and billing processes.

• Team Collaboration

  • Coordinate internal staffing for engagements and support onboarding of new team members.
  • Maintain high levels of consultant satisfaction through ongoing check-ins and feedback.
  • Resolve high-level blockers and ensure strong team dynamics on-site.
  • Contribute to internal knowledge sharing and cross-account collaboration.

Qualifications

• 13-18 years of experience in software consulting or agile delivery environments.
• Strong experience managing enterprise client relationships in complex delivery scenarios.
• Strategic mindset with hands-on understanding of agile methodologies and delivery practices.
• Excellent communication, stakeholder management, and problem-solving abilities.
• Financial management skills with experience in budgeting and performance tracking.
• Prior experience in hands-on delivery roles (engineering, QA, analysis, or project management) is preferred.
• Familiarity with navigating multi-vendor and large-scale organizational environments.

Experience

• 13-18 years of relevant experience in software consulting or agile delivery environments.

Environment

• Work Type: Full-time
• Work Mode: In-office
• Job Location: Bangalore

Salary

• Estimated salary range: ₹5,000,000

Growth Opportunities

• Opportunities for career advancement within the company as the organization continues to grow and evolve.