Job Description
<p style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b><u><span style="font-size:10.0pt"><span style="line-height:107%">Head of Marketplaces</span></span></u></b></span></span></span></p>
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<p style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="line-height:107%">As the Ecommerce Head for Marketplace Operations, you will be responsible for overseeing the end-to-end operations of our ecommerce marketplace platform in India. You will play a critical role in driving growth, optimizing performance, and ensuring a superior customer experience.</span></span></span></span></span></p>
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<p style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.0pt"><span style="line-height:107%">Responsibilities:</span></span></b></span></span></span></p>
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<li style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.0pt"><span style="line-height:107%">Strategic Leadership</span></span></b><span style="font-size:10.0pt"><span style="line-height:107%">: Develop and execute strategic plans to drive growth, increase market share, and achieve revenue targets for the ecommerce marketplace.</span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.0pt"><span style="line-height:107%">Category Management</span></span></b><span style="font-size:10.0pt"><span style="line-height:107%">: Drive category growth by identifying trends, optimizing product assortment, and executing strategic initiatives to enhance category performance and relevance.</span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.0pt"><span style="line-height:107%">Key Account Management</span></span></b><span style="font-size:10.0pt"><span style="line-height:107%">: Cultivate and nurture relationships with key sellers/vendors to drive mutual growth, negotiate favorable terms, and ensure alignment with business objectives.</span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.0pt"><span style="line-height:107%">Operational Excellence</span></span></b><span style="font-size:10.0pt"><span style="line-height:107%">: Oversee operational workflows, including order management, inventory planning, fulfillment, and logistics, to ensure efficiency, accuracy, and timely delivery.</span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.0pt"><span style="line-height:107%">Performance Analytics</span></span></b><span style="font-size:10.0pt"><span style="line-height:107%">: Utilize data-driven insights and analytics to monitor key performance indicators (KPIs), identify trends, and drive continuous improvement across all aspects of the marketplace operation.</span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.0pt"><span style="line-height:107%">Marketing and Promotion</span></span></b><span style="font-size:10.0pt"><span style="line-height:107%">: Collaborate with marketing teams to develop and execute promotional campaigns, pricing strategies, and merchandising initiatives to drive traffic, conversion, and retention.</span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.0pt"><span style="line-height:107%">Team Leadership</span></span></b><span style="font-size:10.0pt"><span style="line-height:107%">: Build and develop a high-performing team of ecommerce professionals, providing guidance, mentorship, and support to drive individual and collective success.</span></span></span></span></span></li>
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<p style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.0pt"><span style="line-height:107%">Preferred experience:</span></span></b></span></span></span></p>
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<li style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="line-height:107%">Proven experience (5+ years) in ecommerce operations, marketplace management, or related roles, preferably within the Indian market.</span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="line-height:107%">Managing and scaling marketplace business for a D2C brand shall score brownie points</span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="line-height:107%">Strong understanding of ecommerce technologies, platforms, and industry trends.</span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="line-height:107%">Demonstrated leadership skills with the ability to inspire, motivate, and develop teams.</span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="line-height:107%">Analytical mindset with proficiency in data analysis and performance metrics.</span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="line-height:107%">Excellent communication, negotiation, and relationship-building skills.</span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="line-height:107%">Ability to thrive in a fast-paced, dynamic environment and drive results under pressure.</span></span></span></span></span></li>
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