Operations Intern

Company Overview

Smallest.ai builds ultra-low latency, high-accuracy real-time Voice AI infrastructure. Their core offerings include Lightning (a fast text-to-speech engine), Pulse (a streaming speech-to-text model), and conversational voice agents for enterprise

Job Summary

The Data Annotation Operations Intern will support and manage data annotation activities for our client, Smallest. The role involves coordinating a team of data annotators, ensuring the smooth execution of annotation projects, and maintaining high productivity and quality standards. The intern will also assist in the hiring and onboarding process for additional annotators as needed.

Responsibilities

• Manage and coordinate a team of data annotators working on assigned projects.
• Allocate and distribute annotation tasks among annotators based on project requirements.
• Monitor the progress, productivity, and task completion of annotators.
• Ensure that annotation work is completed accurately and within defined timelines.
• Track the quality and consistency of annotated data and flag issues when required.
• Guide annotators on project instructions, workflows, and annotation guidelines.
• Identify gaps in the annotator pool and support the sourcing and onboarding of additional interns or annotators.
• Coordinate with new annotators during the onboarding process to ensure they understand project requirements.
• Maintain trackers and reports to monitor team performance, task allocation, and project progress.
• Address basic queries or challenges faced by annotators and escalate issues when necessary.
• Communicate project updates, progress, and operational challenges to relevant stakeholders.
• Ensure that the annotation team follows defined processes, quality standards, and project guidelines.

Qualifications

• Bachelor's degree or currently pursuing a Bachelor's degree in any discipline.
• Strong communication and interpersonal skills.
• Good organizational and coordination abilities.
• Ability to manage and coordinate multiple people and tasks simultaneously.
• Strong attention to detail and ability to monitor work quality.
• Basic knowledge of MS Excel or Google Sheets.
• Ability to work independently and take ownership of assigned responsibilities.
• Proactive approach to problem-solving and team management.
• Prior experience in recruitment, team coordination, operations, data annotation, or project management is a plus.

Preferred Skills

• Team coordination and people management.
• Task and project management.
• Recruitment and onboarding.
• Data annotation or data operations.
• Quality monitoring and reporting.
• Strong communication and follow-up skills.

Experience

Min experience not specified.

Environment

Location and environment details not specified.

Salary

Salary details not specified.

Growth Opportunities

Growth opportunities not specified.

Benefits

Benefits details not specified.