Presales Support

Company Overview

A brief description of the company, its industry, and culture is not provided.

Job Summary

The Presales Support role focuses on assisting the sales team by providing pre-sales support and ensuring that customers' needs are understood and addressed. This position is vital in establishing trust and demonstrating the value of the solutions offered to prospective customers.

Responsibilities

• Assist the sales team by responding to customer inquiries and providing detailed product information.
• Conduct product demonstrations and presentations tailored to customer needs.
• Collaborate closely with the product team to relay customer feedback and gather necessary product details.
• Prepare and deliver proposals and tenders in response to customer requirements.
• Support the onboarding process for new customers during the initial sales phase.

Qualifications

• Exceptional communication and interpersonal skills.
• Strong problem-solving abilities and customer-oriented mindset.
• Familiarity with the relevant product offerings and technical specifications.
• Proficiency in CRM software and Microsoft Office Suite.
• Bachelor’s degree in business, marketing, or a related field preferred.
• Previous experience in customer support or presales environments is advantageous.

Preferred Skills

• Knowledge of specific industry regulations and standards.
• Ability to work under pressure and meet tight deadlines.
• Strong organizational skills and attention to detail.

Experience

Relevant experience in customer support, presales in Finance Domain or sales environments is preferred but not specified in years.

Environment

Typical work settings may include office environments, remote work arrangements, or hybrid models, although specifics are not provided.

Growth Opportunities

Potential for career advancement within the support or sales teams is subject to company policies, but details are not provided.

Benefits

Details regarding offered benefits are not specified.