The Retail Sales Head will be responsible for handling overall store operations, supervising staff
to maximize sales, maintain exceptional levels of customer service, developing & maintaining
customer base by capitalizing on high-profile clientele and sales.
 Ability to manage multi-store, pan-India operations
 Implement and maintain retail operational policies and procedures to incorporate a sales
plan, cost control, shrinkage management, reduction, and audit compliance
 Contributes to the expansion process and set up plans at the strategic and operational
levels
 To develop, direct and measure the execution of strategic annual/long-term plans in
order to meet and exceed sales and revenue commitments/goals. Drive financial
performance & aim to exceed targets.
 Increase sales to maximize profitability while reducing costs through well managed
operational controls
 Drive sales and retail improvements through analysis and support.
 Propose measures to improve operational performance
 Keep abreast of market trends to determine the need for improvements in the store.
 Analyse sales and revenue reports and make forecasts.
 Advice to formulate pricing policies by reviewing merchandise activities, determining
additional sales promotion, authorization stock clearance, and studying trends within the
allocated budget.
 Market merchandise by studying advertising, sales promotions, display plans, analysing
operating and financial statements for profitability ratios.
 Liaise with the purchase department to ensure range and stock levels are consistent with
business requirements.

Desired Candidate Profile:
 6-7 years of retail management experience in a related industry
 Proven leadership capabilities with the ability to translate corporate objectives into store-
level strategies.
 Exceptional customer focus and client relationship management abilities
 Very strong people management skills
 Knowledge of retail math and cash management techniques
 Exceptional communication skills, verbal and written in English (other relevant languages
are highly beneficial - will depend on region)
 Excellent organizational skills, Flexibility and solution orientation, with the ability to
reprioritize tasks as necessary
 High levels of energy, optimism and self-motivation
 Ability to perform well under pressure