Chief Human Resources Officer (CHRO)

Company Overview

Fibe is one of India’s leading consumer fintech platforms, focusing on serving young, aspirational, and digitally native consumers through personal loans and purpose-driven financing across healthcare, education, insurance, and green finance. With over 10 million loans disbursed and strong institutional backing (including TPG Rise and IFC), Fibe is entering its next phase of scaled growth. As a tech-first, AI-enabled organization, Fibe is deeply committed to people, culture, and long-term values.

Job Summary

As Fibe enters a phase of hyper-growth and increasing regulatory sophistication, the Chief Human Resources Officer (CHRO) will play a critical role in building a future-ready organization, embedding AI-driven efficiency across people systems, and preserving a high-trust culture. This role will have direct influence on business strategy and is designed for a candidate who can successfully integrate high-tech solutions with high-touch leadership.

Responsibilities

• Business & Strategic Leadership:

  • Partner with founders and CXOs on organizational design and talent strategy.
  • Align human capital strategy with mid- and long-term business goals.
  • Act as a trusted advisor on critical business and people decisions.

• Talent & Organization Architecture:

  • Build a future-ready workforce planning framework.
  • Lead competency mapping across roles and levels.
  • Shift hiring practices towards skills, adaptability, and problem-solving capability.

• Culture & Employee Experience:

  • Define and scale a high-performance, values-driven culture.
  • Strengthen employee engagement, retention, and belonging.
  • Drive initiatives around mental well-being and psychological safety.

• AI-Led HR Transformation:

  • Deploy AI-driven HR platforms, automation, and analytics.
  • Enable adoption of AI-assisted workflows across the organization.
  • Build data-driven decision-making capability within teams.

• Governance, Compliance & IPO Readiness:

  • Establish robust HR governance, policies, and compliance frameworks.
  • Ensure alignment with Reserve Bank of India (RBI) and financial sector regulations.
  • Support organizational readiness for IPO / public-market expectations.

• HR Function Leadership:

  • Build and lead a high-impact, future-ready HR team.
  • Drive efficiency, accountability, and capability-building.
  • Position HR as a strategic, rather than transactional, function.

Qualifications

• Experience:

  • 15+ years of experience, including leading HR in scaled, high-growth organizations.
  • Strong experience in tech-led and/or Banking, Financial Services, and Insurance (BFSI) environments.

• Skills:

  • Proven track record of driving digital/A.I. transformation in HR.
  • Experience in IPO-stage or highly regulated environments preferred.
  • Strong commercial acumen and stakeholder influence at the CXO level.
  • Data-driven, analytical, and digitally fluent.
  • Ability to balance speed, governance, and culture.

• Academic Background:

  • MBA / Master’s in HR from top-tier institutions (XLRI, TISS, IIMs, SCMHRD, or equivalent preferred).

Preferred Skills

• Strong leadership presence and trust-building capabilities.
• Empathetic yet performance-driven approach to leadership.
• Ability to remain calm under pressure in high-growth environments.
• A strong belief that AI enhances people rather than replaces them.

Experience

• A minimum of 15 years in related HR roles, preferably in high-growth and regulated environments.

Environment

The CHRO role will be based in Pune, working closely with the founders and executive team, contributing significantly to the cultural and operational aspects of a tech-first, differentiated organization.

Salary

Not specified.

Growth Opportunities

This position offers the potential for significant career advancement within a fast-growing organization, influencing the company’s strategic direction and leading large-scale transformation initiatives.

Benefits

Not specified.