City Manager

Company Overview

New Trends Commerce Private Limited ("New Trends Commerce") is a joint venture between Clicktech Enterprises Private Limited and Haverl LLC. The company provides seller acquisition and onboarding services to Amazon, focusing on Tier-II markets and various product categories such as apparel, fashion jewelry, home improvement, and beauty. New Trends Commerce prioritizes customer satisfaction, employee ownership, and data-driven decision-making.

Job Summary

The City Manager will play a pivotal role in developing and executing a strategy for small and medium-scale businesses in India. The individual will lead a local team, engaging retailers/sellers throughout the entire life cycle, from recruitment to performance analysis. This position is crucial to establishing foundational processes for the sales force, driving the organization’s growth and success.

Responsibilities

• Understand Products and Services: Articulate the functions and benefits of online business products and services to external audiences.
• Team Management: Hire, train, and manage a team of sales and service representatives in the designated city.
• SOP Implementation: Develop and implement standard operating processes to scale organizational operations.
• Target Definition: Help define the seller base and industry verticals for various business services.
• Retailer Acquisition: Lead efforts to acquire retailers with valuable selections and establish long-term partnerships.
• Data Analysis: Analyze data to assist sellers in becoming successful on online platforms.

Qualifications

• Experience: 1+ years in sales and leadership roles, preferably within larger teams.
• Analytical Skills: Proven ability to work in results-oriented environments with a focus on customer interaction.
• Communication: Excellent written and oral communication skills.
• E-commerce Knowledge: Experience with e-commerce or retail is an advantage.
• Market Understanding: Deep knowledge of the retail and wholesale landscape in India.
• Educational Background: A Bachelor's degree is required; an MBA is preferred.
• Language Proficiency: Fluency in English and the local language is essential.

Preferred Skills

• Demonstrated customer focus and team-oriented mentality.
• Strong decision-making skills with the ability to thrive in ambiguous environments.
• Experience with SME retailers and start-up products/services.
• Proven capability to meet stretch goals in innovative settings.

Experience

• Minimum of 1 year in a relevant sales and leadership role is required.

Environment

• This role is full-time and based in Gujarat, India. It may involve traveling to retailer locations within the designated city.

Salary

• Salary range between 1,200,000 - 2,500,000 per annum.

Growth Opportunities

• Opportunities for career advancement within New Trends Commerce as the organization continues to expand and develop its operations.

Benefits

• Comprehensive benefits package including health insurance, paid leave, and work policies consistent with industry standards.