Interface Implementation Lead

Company Overview

Company details are not specified.

Job Summary

The Implementation Lead for the Impacts Systems Implementation department will oversee all interfacing activities related to customer applications during airline migrations to Altéa and subsequent stand-alone implementations. The successful candidate will serve as the primary entry point for a set of airline customers, coordinating and supporting the implementation process using various API technologies, including eRetail XML, WBS, Digital API, and NDC.

Responsibilities

• Implementation Activities: Lead technical and functional support during interface implementations.
• Requirement Analysis: Analyze integration requirements for customers and provide tailored Amadeus interfacing solutions.
• Integration Architecture: Review and validate the overall integration architecture for customers.
• Documentation: Ensure customers have current access to Amadeus documentation.
• Testing Support: Provide support during customer integration and acceptance tests.
• Application Certification: Organize and support application certification processes.
• Project Management: Monitor the progress of eRetail XML, WBS, Digital API, and NDC implementations, and prioritize tasks as needed.
• Workshops: Organize and chair workshops on architecture, data mapping, etc., with customers.
• Knowledge Sharing: Facilitate knowledge transfer through documentation and internal walkthrough sessions.

Qualifications

• Education: Engineering degree or university degree in Computer Science or equivalent work experience in IT.
• Experience: 4-7 years in relevant fields, especially in the airline domain.
• Languages: Fluent in English.
• Technical Skills:
  • Knowledge of airline e-commerce business, reservations, ticketing, inventory, and Departure Control Systems (DCS).
  • Familiarity with Amadeus Airline IT products and services.
  • Strong problem-solving and analytical skills for data compilation and reporting.
  • Proficient in project management, change management, and tracking skills.
• Interpersonal Skills: Strong communication skills and effective collaboration in multicultural environments.
• Customer Focus: Customer-centric approach and service orientation.

Preferred Skills

• Familiarity with WBS, XML, JSON, SOAP, and HTTP technologies.
• Understanding of key concepts in airline e-commerce web applications development.
• IATA certifications (optional).

Experience

A minimum of 4 to 7 years of relevant experience in the airline domain and technical implementations.

Environment

Travel requirement of 5-10% to the APAC region.

Salary

Salary details are not specified.

Growth Opportunities

Career advancement opportunities are not specified.

Benefits

Benefits details are not specified.