VP Customer Success | Scrabble & Jigsaw
Posted on August 7, 2023
Job Description
<div> VP - Client Success </div>
<div>Key role & responsibilities:</div>
<div>> Sales, relationship building & problem solving <br />
> KPI would be clients' share of wallet (a/c on-boarding, ramp up & retention)</div>
<div>Ideal candidates would have:<br />
> Owned regional sales/ Key accounts mgmt mandates in fragmented supply and ops heavy sectors (eg. Ola/ Uber) with challenger brands in competitive markets<br />
> Ideally a repeat sales industry where client could move out anytime (and not a one time sales such as real estate/ product sales) <br />
> Typically 32-36 yrs age bracket<br />
> Lead sales/ key accounts teams of 10+ to deliver on aggressive targets<br />
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