The City OperaƟons Head for the Uber business line at Lithium Urban Technologies is responsible for overseeing and opƟmizing various operaƟonal aspects crucial for the seamless funcƟoning of the business in Mumbai. This role involves managing driver performance, vehicle uƟlizaƟon, daily and weekly collecƟons, sourcing and training new drivers, ensuring Ɵmely collecƟons, maintaining asset safety, enhancing customer experience, and addressing escalaƟons effecƟvely.