Here are the short key pointers to discuss with candidates for the Head of Product role:

• Ensure flagship ERP delivers maximum customer value.

• Focus on reducing customer churn and increasing retention.

• Expand ERP into new adjacent industries (FMCG, Hotels, Automotive, Pharma).

• Lead product management team with a customer-first and innovation mindset.

• Collaborate closely with engineering and go-to-market teams.

• Use customer feedback, analytics, and NPS for continuous product improvement.

• Experience: 10-15 years in ERP/product management with strong B2B SaaS background.

• Skills: Leadership, cross-functional collaboration, strategic thinking, and commercial ownership.

• Success measured by churn reduction, revenue growth, customer satisfaction, and TAM expansion.