<p>Here are the short key pointers to discuss with candidates for the Head of Product role:</p> <ul> <li> <p>Ensure flagship ERP delivers maximum customer value.</p> </li> <li> <p>Focus on reducing customer churn and increasing retention.</p> </li> <li> <p>Expand ERP into new adjacent industries (FMCG, Hotels, Automotive, Pharma).</p> </li> <li> <p>Lead product management team with a customer-first and innovation mindset.</p> </li> <li> <p>Collaborate closely with engineering and go-to-market teams.</p> </li> <li> <p>Use customer feedback, analytics, and NPS for continuous product improvement.</p> </li> <li> <p>Experience: 10-15 years in ERP/product management with strong B2B SaaS background.</p> </li> <li> <p>Skills: Leadership, cross-functional collaboration, strategic thinking, and commercial ownership.</p> </li> <li> <p>Success measured by churn reduction, revenue growth, customer satisfaction, and TAM expansion.</p> </li> </ul>