Consultant OTC

Job Summary

The Consultant OTC (Order to Cash) will play a crucial role in managing the Order to Cash process, focusing on reporting, customer and billing management, data management, and process improvement. This position is essential for ensuring compliance with company policies and enhancing operational efficiency, ultimately contributing to the organization's financial health and customer satisfaction.

Responsibilities

• Reporting and Analysis: Conduct periodic activities for the Order to Cash process, prepare regular reports on billing and collections, and share insights with the Operation Excellence team to improve processes.
• Customer and Billing Management: Communicate insights with the Customer Management & Billing Manager, track payments, collaborate with departments for smooth operations, and maintain a customer contract repository.
• Data Management: Update and maintain customer accounts, generate reports on customer payment patterns, and ensure compliance with data privacy regulations.
• Process Improvement: Actively participate in OTC process improvement initiatives, propose enhancements to streamline billing procedures, and support implementation of process improvements.

Qualifications

• Technical Skills:

  • Proficiency in enterprise-level financial software (e.g., SAP S/4HANA, Microsoft Dynamics).
  • Excellent command of Microsoft Excel, including pivot tables and complex formulas.
  • Working knowledge of basic accounting practices and GST regulations in India.

• Soft Skills:

  • Proficiency in English; knowledge of Bahasa/Portuguese is a plus.
  • Strong attention to detail and commitment to data integrity.
  • Excellent analytical and problem-solving skills.
  • Effective communication skills for stakeholder interaction.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Team player with a proactive attitude towards process improvement.

• Education:

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • Relevant certifications or additional qualifications are a plus.

Experience

• 2 to 4 years of experience in accounts receivable, collections & billing, financial reporting, or a similar role within a finance or accounting function.
• Experience in a financial shared services environment is preferred but not mandatory.
• Proven track record of process improvement initiatives within accounts receivable or related financial processes is advantageous.

Environment

• Location: Mumbai
• Work Type: Full-time
• Work Mode: In-office

Other Partners

• Internal: Finance teams across various business markets, other business functions.
• External: Auditors, customers.