Website Operations Coordinator

Company Overview

Company information is not specified.

Job Summary

The Website Operations Coordinator will assist in planning and executing website feature updates and improvements, helping to align content with brand and marketing strategies. This role also involves maintaining user stories, supporting sprint planning, and collaborating across various departments to ensure successful project delivery.

Responsibilities

• Assist with planning and executing website feature updates and improvements.
• Collaborate on content alignment with brand and marketing strategies.
• Create, prioritize, and maintain user stories for website features and IT operations.
• Support sprint planning and delivery cycles with the Product Manager.
• Work with development, marketing, design, and IT teams to deliver website and IT projects.
• Coordinate with the IT team for website uptime, security, and performance.
• Track and analyze website performance metrics (e.g., traffic, conversions).
• Assist in A/B testing and provide recommendations based on data.
• Monitor website IT infrastructure (e.g., hosting, security updates, server performance).
• Address minor IT issues related to the website's performance.
• Ensure website features are tested, meet functional requirements, and are free of bugs.
• Participate in User Acceptance Testing (UAT) and bug resolution.
• Maintain clear documentation for product specifications, progress, and releases.
• Report project status and metrics to stakeholders.

Qualifications

• Proven ability to create and prioritize user stories.
• Understanding of website performance metrics and analytics.
• Strong collaboration skills for working with diverse teams.
• Experience in sprint planning and agile methodologies.
• Knowledge of website IT infrastructure, including hosting and security.
• Familiarity with A/B testing methods.
• Proficiency in documentation and reporting tools.
• Strong problem-solving skills to address minor IT issues.

Preferred Skills

• Experience with project management software.
• Basic knowledge of HTML/CSS.
• Familiarity with various website performance tools (e.g., Google Analytics).

Experience

• Minimum 2 years of experience in a web operations or project management role.

Environment

• Details about the work setting, location, and physical/environmental conditions are not specified.

Salary

Salary information is not specified.

Growth Opportunities

Potential career advancement opportunities are not specified.

Benefits

Details on offered benefits are not specified.