Job Description
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<p style="margin-top:10px"><span style="font-size:12pt"><span style="line-height:15.0pt"><span style="vertical-align:baseline"><span style="font-family:"Times New Roman",serif"><b><span lang="EN-US" style="font-size:13.0pt"><span style="font-family:"Calibri",sans-serif">Job Title: Patient AR Associate </span></span></b></span></span></span></span></p>
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<p style="margin-top:10px"><span style="font-size:12pt"><span style="line-height:15.0pt"><span style="vertical-align:baseline"><span style="font-family:"Times New Roman",serif"><b><span lang="EN-US" style="font-size:13.0pt"><span style="font-family:"Calibri",sans-serif">Reporting to: Billing Manager</span></span></b></span></span></span></span></p>
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<p style="margin-top:10px"><span style="font-size:12pt"><span style="line-height:15.0pt"><span style="vertical-align:baseline"><span style="font-family:"Times New Roman",serif"><b><span lang="EN-US" style="font-size:13.0pt"><span style="font-family:"Calibri",sans-serif">Department: RCM</span></span></b></span></span></span></span></p>
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<p style="margin-top:10px"><span style="font-size:12pt"><span style="line-height:15.0pt"><span style="vertical-align:baseline"><span style="font-family:"Times New Roman",serif"><b><span lang="EN-US" style="font-size:13.0pt"><span style="font-family:"Calibri",sans-serif">Job Location: Hyderabad </span></span></b></span></span></span></span></p>
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<p style="margin-top:10px; text-align:justify"><span style="font-size:12pt"><span style="text-justify:inter-ideograph"><span style="line-height:15.0pt"><span style="vertical-align:baseline"><span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-size:11.0pt"><span style="font-family:"Calibri",sans-serif">We are seeking a dynamic professional with excellent experience in the USA Healthcare Patient Account Receivables process. </span></span></span></span></span></span></span></p>
<p style="margin-top:10px; text-align:justify"><span style="font-size:12pt"><span style="text-justify:inter-ideograph"><span style="line-height:15.0pt"><span style="vertical-align:baseline"><span style="font-family:"Times New Roman",serif"><b><span lang="EN-US" style="font-size:14.0pt"><span style="font-family:"Calibri",sans-serif">ROLE & RESPONSIBILITIES:</span></span></b></span></span></span></span></span></p>
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<li style="margin-top:8px; margin-bottom:8px"><span style="font-size:10pt"><span style="background:white"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="color:black">Perform Patient AR analysis and check status by calling the Patient or web portal services.</span></span></span></span></span></span></li>
<li style="margin-top:8px; margin-bottom:8px"><span style="font-size:10pt"><span style="background:white"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="color:black">Maintain adequate documentation on the Billing software to send necessary statements to the Patients.</span></span></span></span></span></span></li>
<li style="margin-top:8px; margin-bottom:8px"><span style="font-size:10pt"><span style="background:white"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="color:black">Record after-call actions and perform post call analysis for the claim follow-up.</span></span></span></span></span></span></li>
<li style="margin-top:8px; margin-bottom:8px"><span style="font-size:10pt"><span style="background:white"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="color:black">Perform analysis of accounts receivable data and understand the reasons for the delay in patient’s responses.</span></span></span></span></span></span></li>
<li style="margin-top:8px; margin-bottom:8px"><span style="font-size:10pt"><span style="background:white"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="color:black">Process patient patients on the phone.</span></span></span></span></span></span></li>
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<p style="margin-top:10px; text-align:justify"><span style="font-size:12pt"><span style="text-justify:inter-ideograph"><span style="line-height:15.0pt"><span style="vertical-align:baseline"><span style="font-family:"Times New Roman",serif"><b><span lang="EN-US" style="font-size:14.0pt"><span style="font-family:"Calibri",sans-serif">PREFERRED CANDIDATE PROFILE:</span></span></b></span></span></span></span></span></p>
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<li style="margin-top:8px; margin-bottom:8px"><span style="font-size:10pt"><span style="background:white"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="color:black">Experience in Patient’s accounts receivable follow-up.</span></span></span></span></span></span></li>
<li style="margin-top:8px; margin-bottom:8px"><span style="font-size:10pt"><span style="background:white"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="color:black">Fluent verbal communication abilities.</span></span></span></span></span></span></li>
<li style="margin-top:8px; margin-bottom:8px"><span style="font-size:10pt"><span style="background:white"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="color:black">Strong Experience in Calling Patients to discuss pending bills.</span></span></span></span></span></span></li>
<li style="margin-top:8px; margin-bottom:8px"><span style="font-size:10pt"><span style="background:white"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="color:black">Willingness to work continuously in night shifts.</span></span></span></span></span></span></li>
<li style="margin-top:8px; margin-bottom:8px"><span style="font-size:10pt"><span style="background:white"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="color:black">Prior experience of working in a medical billing company and use of medical billing software. We will provide training on the medical billing software as part of the training.</span></span></span></span></span></span></li>
<li style="margin-top:8px; margin-bottom:8px"><span style="font-size:10pt"><span style="background:white"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="color:black">Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus.</span></span></span></span></span></span></li>
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<li style="text-align:justify"><span style="font-size:10pt"><span style="text-justify:inter-ideograph"><span style="line-height:115%"><span style="tab-stops:21.0pt"><span style="vertical-align:baseline"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%">Qualification: Any Graduation</span></span></span></span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:10pt"><span style="text-justify:inter-ideograph"><span style="line-height:115%"><span style="tab-stops:21.0pt"><span style="vertical-align:baseline"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%">Total Exp: 1 – 3 Years</span></span></span></span></span></span></span></span></li>
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<p><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:21.0pt"><span style="vertical-align:baseline"><span style="font-family:Calibri,sans-serif"><b><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%">Salary: 25,000 to 40,000</span></span></b></span></span></span></span></span></p>
