Sales Manager - NCR, PNQ & HYD | Scrabble & Jigsaw
Posted on July 16, 2024
Job Description
Key Responsibilities:
1. Strategy and Planning:
- Develop and execute a comprehensive customer acquisition and success strategy to meet or exceed sales targets.
- Identify target customer segments and develop effective strategies to reach and engage them.
- Conduct market research and analysis to identify customer needs, preferences, and trends.
- Collaborate with marketing, product, and support teams to align strategies with company objectives.
- Manage the entire sales process from lead generation to closure, conducting presentations, demonstrations, and negotiations.
2. Relationship Building:
- Build and maintain strong relationships with key decision-makers and stakeholders within target customer organizations.
- Identify customer needs and pain points, presenting tailored solutions to address them.
- Act as a trusted advisor to customers, providing guidance and support throughout the sales and post-sales cycle.
3. Sales Performance Tracking and Reporting:
- Monitor and track sales performance metrics, including revenue targets, conversion rates, and customer acquisition costs.
- Analyze sales and customer success data to identify trends, insights, and areas for improvement.
- Prepare regular reports on sales and customer success activities, progress towards targets, and market feedback using Salesforce.
Key Interfaces:
Internal Interfaces
External Interfaces
- Sales & Marketing team
- Product team
- Client Site Operations Team
- Finance team
- Operations Team
1. Strategy and Planning:
- Develop and execute a comprehensive customer acquisition and success strategy to meet or exceed sales targets.
- Identify target customer segments and develop effective strategies to reach and engage them.
- Conduct market research and analysis to identify customer needs, preferences, and trends.
- Collaborate with marketing, product, and support teams to align strategies with company objectives.
- Manage the entire sales process from lead generation to closure, conducting presentations, demonstrations, and negotiations.
2. Relationship Building:
- Build and maintain strong relationships with key decision-makers and stakeholders within target customer organizations.
- Identify customer needs and pain points, presenting tailored solutions to address them.
- Act as a trusted advisor to customers, providing guidance and support throughout the sales and post-sales cycle.
3. Sales Performance Tracking and Reporting:
- Monitor and track sales performance metrics, including revenue targets, conversion rates, and customer acquisition costs.
- Analyze sales and customer success data to identify trends, insights, and areas for improvement.
- Prepare regular reports on sales and customer success activities, progress towards targets, and market feedback using Salesforce.
Key Interfaces:
Internal Interfaces
External Interfaces
- Sales & Marketing team
- Product team
- Client Site Operations Team
- Finance team
- Operations Team