<span style="font-size:11.0pt"><span style="line-height:107%"><span style="font-family:&quot;Calibri&quot;,sans-serif">Key Responsibilities:<br /> <br />

1. Strategy and Planning:<br /> <br />

• Develop and execute a comprehensive customer acquisition and success strategy to meet or exceed sales targets.<br /> <br />
• Identify target customer segments and develop effective strategies to reach and engage them.<br /> <br />
• Conduct market research and analysis to identify customer needs, preferences, and trends.<br /> <br />
• Collaborate with marketing, product, and support teams to align strategies with company objectives.<br /> <br />
• Manage the entire sales process from lead generation to closure, conducting presentations, demonstrations, and negotiations.<br /> <br />

2. Relationship Building:<br /> <br />

• Build and maintain strong relationships with key decision-makers and stakeholders within target customer organizations.<br /> <br />
• Identify customer needs and pain points, presenting tailored solutions to address them.<br /> <br />
• Act as a trusted advisor to customers, providing guidance and support throughout the sales and post-sales cycle.<br /> <br />

3. Sales Performance Tracking and Reporting:<br /> <br />

• Monitor and track sales performance metrics, including revenue targets, conversion rates, and customer acquisition costs.<br /> <br />
• Analyze sales and customer success data to identify trends, insights, and areas for improvement.<br /> <br />
• Prepare regular reports on sales and customer success activities, progress towards targets, and market feedback using Salesforce.<br /> <br />

Key Interfaces:<br /> <br /> Internal Interfaces<br /> <br /> External Interfaces<br /> <br />

• Sales & Marketing team<br /> <br />
• Product team<br /> <br />
• Client Site Operations Team<br /> <br />
• Finance team<br /> <br />
• Operations Team</span></span></span><br /> <br />