Job Description
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:14.0pt"><span style="line-height:107%">Position: </span></span></b><span style="font-size:14.0pt"><span style="line-height:107%">Head- Application and Data operations</span></span></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b>Functional and Administrative Reporting To: Head – IT Operations</b></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b>Team Size: 4-5 direct reportees and assisted by partner resources</b></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b>Job Description:</b></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif">As Head – Application and Data operations, you will play crucial role in Development, implementation & maintenance of various Business Applications. Meet report and analytical requirements. Collaboration with software development partners. Your expertise will be essential in driving operational excellence, optimizing application resources, and implementing best practices. <b>Understanding of Asset management business is mandatory</b><br />
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<b>Responsibilities:</b></span></span></span><br />
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<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Primary contact point for application and data operations</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Develop and execute strategies for application and data operation</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Oversee Mobile and web application development, maintenance, enhancements and support to end users</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Proficiency in agile methodologies, application modernization (microservice/containerization)</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Good understanding of cloud native application platforms (<b>AWS cloud</b>)</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Collaborate and manage various technology partners</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Digital platforms - supporting marketing automation initiatives</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Development and maintenance of application Chatbot</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Implementation and management of Sales Force Automation application</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Development and maintenance of in-house application for various departments</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Excellent team and stakeholder management</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Set KPI's in-line with business vision and regular reviews with team</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Bring innovation and Centre-Of-Excellence in the team</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Improve operation with process mining and automation</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Change management and effective incident management skill</span></span></span></span></li>
<li style="border:none"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Accountability of regulatory audit and compliance pertaining to application (SEBI)</span></span></span></span></li>
<li style="border:none; margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="color:black">Budget allocation and tracking</span></span></span></span><br />
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><b>Requirements:</b><br />
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1. Bachelor’s degree in computer science, information technology, or a related field</span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif">2. Must have a minimum of 15-18 years’ experience in Application operations and strong understanding of asset management (AMC) operations , investor life cycle and related applications</span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif">3. Strong understanding of agile methodologies, SDLC, database management and Web server management</span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif">4. Manage various internal and external audits specific to application domain</span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif">6. Strong knowledge of cloud services, such as virtual machines, load balancing, security, and monitoring<br />
8. Good understanding of DevOps principles and CI/CD pipelines<br />
9. Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex application/data related issues<br />
10. Effective communication and collaboration skills, with the ability to work with stakeholders at various levels within the organization</span></span></span></p>
