Key Account Manager (Flipkart Alpha) | Scrabble & Jigsaw
Posted on December 8, 2025
Job Description
<div>Roles & Responsibilities:<br />
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Own the complete Flipkart Alpha business including revenue, margins, contributions, and payout accuracy.<br />
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Manage Alpha-specific workflows such as PO-based replenishment, RTV control, stock availability, GRN tracking, and SLA adherence.<br />
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Build a plan and execute the same to drive off-take and profitability.<br />
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Coordinate with Flipkart’s Alpha Category Team for selection expansion, exclusives, event nominations, and additional visibility assets.<br />
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Track daily dashboards for sell-through, traffic, conversion, ASP, competition pricing, and Alpha ad performance.<br />
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Manage ad budgets on Flipkart Ads (FLA) including CPC optimization, ROAS improvement, and campaign-level reporting.<br />
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Ensure smooth operations across PO creation, cancellation prevention, inwarding, dispatch accuracy, and stock ageing management.<br />
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Work cross-functionally with internal teams (supply chain, finance, creative, brand) to ensure Alpha SOP compliance.</div>
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<div>Desired Candidate Profile:<br />
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3 - 5 years experience in e-commerce account management, with at least 2+ years on Flipkart Alpha.<br />
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Strong understanding of Alpha processes: PO cycles, RTV, SLA scorecards, price governance, and catalogue hygiene.<br />
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Proven ability to manage ₹1-2 Cr monthly sales with P&L ownership.<br />
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Hands-on expertise in Flipkart dashboards, pricing tools, and ad consoles</div>